About InfoBeans
InfoBeans is a publicly listed, global AIled software engineering and digital transformation firm, founded in 2000. Headquartered in both Indore, India and Danville, California, InfoBeans specializes in ServiceNow, Salesforce, Azure, GenAI, cloud-native development, enterprise mobility and application modernization (infobeans.com). It prides itself on a values-driven culture Excellence, Ownership, Compassion, Opennessand supports a vibrant ecosystem of employee groups including health, communication and innovation clubs in India (infobeans.com).
Position: ServiceNow QA Engineer
Experience: 6+ Years
Location: Pune / Indore, India
Employment Type: Full-Time
**What Youll Do**
Execute end-to-end manual and automation testing efforts across ServiceNow modules.
Develop, maintain, and optimize Automated Test Framework (ATF) scripts for ITSM, CMDB, and custom scoped applications.
Collaborate with Dev, Test, and Business Analyst teams to ensure timely delivery of quality releases.
Participate in requirement gathering and feasibility analysis to plan quality assurance activities.
Design and execute functional, regression, unit, smoke, and sanity test cases across ServiceNow implementations.
Support ServiceNow upgrades by planning and executing regression and automation test cases.
Prepare detailed test documentation including test plans, test cases, and test results.
Assist in writing user guides and knowledge artifacts to aid end-user adoption and team learning.
Contribute to Agile/Scrum testing workflows, including sprint-level QA deliverables and defect tracking.
Required Skills & Experience
Proven experience in the IT industry with a strong focus on manual and automation testing.
Deep understanding of ServiceNow Testing with specialization in ATF scripting.
Hands-on experience with ITSM, CMDB, and custom scoped applications.
Proficiency in test strategy planning, script automation, and ServiceNow upgrade validation.
Familiarity with Agile methodologies and collaborative team structures.
Strong analytical skills to support defect triage and root cause analysis.
Good to Have
Experience working on both client-facing and internal implementation/enhancement projects.
Strong communication skills for effective collaboration with developers, analysts, and stakeholders.
Ability to lead small QA teams or independently handle project QA efforts.
Knowledge of test automation tools beyond ATF is a plus.
Certifications (Preferred)
ServiceNow CSA Certified System Administrator
ServiceNow ATF Micro-Certification
ServiceNow Agile and Test Management Implementation Micro-Certification
How to Apply
Please submit:
1)Your updated resume
2) ServiceNow active certifications - Mandatory
Share below details -
Mention your total IT experience -
Mention your Experience in Servicenow -
Mention your Experience in ATF-
Mention your Experience in Automation Testing-
Mention active Certification Name -
Mention your current CTC-
Mention your expected CTC-
Mention your LWD or Notice period-
If you had gone through any interviews at InfoBeans before? If Yes, when ?
InfoBeans is the place to create WOWdrive innovation, solve real business problems, and elevate your career in a collaborative, AI-enabled ecosystem. We look forward to your application!
Let's connect on call -8698822*** / mail: pr**********e@in******s.com
Keyskills: Servicenow Testing Servicenow Automation Test Framework Itsm Modules
InfoBeans Systems is a fast growing software development company with offices in Pune and Indore and business development centre in US. We develop customized business applications for large and mid-size organizations in the US. We strongly believe that customer success defines our success. Hence, we...