Customer Relationship Manager - Field Sales @ Niyo Solutions

Job Description

Key Responsibilities:

Engage with customers for delivery & fulfilment of pre-booked customer leads for Bank

KYC, onboarding & activation along with any other customer query on-site to customer.

Effectively communicate the benefits and features of Niyo Global Forex Cards and other

cross sell products like International Travel Insurance, E-Sim, Forex Cash etc.

Build and maintain positive relationships with customers to ensure service & generate

referrals for all products placements for which incentive can be earned.

Actively participate in all trainings and stay updated on product knowledge & other know-

how for lead status mapping, escalation for issues and other process of customer service.

Required Skills and Expertise:

1. Minimum of bachelors degree in any stream.

2. Excellent communication in English (& Hindi) with local language proficiency.

3. Interpersonal skills, with the ability to engage with HNI customers effectively.

4. Ability to work independently and as part of a team in a fast-paced environment.

5. Knowledge of any financial products sales & service will be an added advantage.

Other Requirements:

1. 0-3 Years in any service or sales industry with focus on customer facing deliverables.

2. Personal Two-Wheeler preferred. Local travel expenses reimbursed as per policy.

Benefits:

Competitive salary and attractive incentive structure based on performance (not part of

Fixed CTC). Full time position on companys payroll. In-City Field Joining.

Company paid Group Medical Insurance, Personal Accident and Term Life Insurance.

Comprehensive training programs to enhance sales skills and product knowledge.

Job Classification

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Field sales Inbound sales Visa sales