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Customer Care Executive @ Teleperformance

Home > Voice / Blended

 Customer Care Executive

Job Description

CTC:19,000-20,000

Shift: Rotational shift

Location: Gurgaon


Roles and Responsibilities

  • Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
  • Provide accurate information on products/services offered by the company to customers.
  • Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
  • Maintain records of all interactions with customers using CRM software.
  • Escalate complex issues to senior team members or supervisors when necessary.

Interested candidates planning on visiting the office. please carry your CV and your Aadhar Card.

do mention "HR ADITI" on your CV


Regards,

HR ADITI

ad************a@te****************s.com

8830191***.


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills:   Customer Care Voice Process Inbound Voice Process Inbound Customer Service Customer Support Bpo Voice Domestic BPO Voice Support

 Fraud Alert to job seekers!

₹ 50,000-2 Lacs P.A

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Teleperformance

TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment. We deliver the most advanced, digitally-powered business services to help the worlds best brands st...