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Renewal & Inside Sales Executive @ Alpharithm

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 Renewal & Inside Sales Executive

Job Description


EXPERIENCE:
4+ years
ROLES RESPONSIBILITIES
  • Responsible for renewal retention.
  • Handling monthly renewals.
  • Ensure that renewals are closed on a timely basis
  • Sharing monthly reports (in required format) with the HOD.
  • Handling renewal related escalations and queries.
  • The Renewal Representative will be responsible for actively engaging clients in pursuit of continued renewal of accounts.
  • Build relationships and negotiate with existing clients, being the go-to account manager for clients and partners.
  • Ensure the accuracy and timely submission of maintenance renewal quotes.
  • Communicate with the Distributor and the OEM and get timely quotes from the them.
  • Demonstrates the ability to personally plan for achievement of performance goals and exceed quota for the assigned work.
  • Maintain accurate forecast and activities for assigned tasks in the CRM.
  • Leverage cross-functional resources to achieve results/meet customer needs.
  • Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Achieve quarterly assigned renewal quotas.
  • Delivering an excellent customer experience while effectively executing renewal plans.
  • Meet productivity expectations on outbound calls for renewals.
  • Manage exceptions for customers with issues that may delay or inhibit renewals.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development
Role Category: BD / Pre Sales
Role: Business Development Executive (BDE)
Employement Type: Full time

Contact Details:

Company: Alpharithm
Location(s): Mumbai

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Keyskills:   Outbound OEM Representative Customer experience Management HoD Inside Sales Executive Forecasting CRM

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Alpharithm

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