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SPE/SME-Claims @ Cognizant

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Cognizant  SPE/SME-Claims

Job Description

Job Summary

We are seeking a skilled professional with 1 to 6 years of experience in Claim Management to join our team in Insurance Claims. The ideal candidate will have strong expertise in MS Excel and excellent English language skills. This role requires working from the office during night shifts.

Responsibilities

  • Analyze and process annuity claims efficiently to ensure timely settlements.
  • Utilize MS Excel to manage and organize claim data effectively.
  • Collaborate with team members to resolve complex claim issues.
  • Communicate clearly with stakeholders to provide updates on claim status.
  • Ensure compliance with company policies and industry regulations.
  • Identify opportunities for process improvements in claim management.
  • Maintain accurate records of all claim transactions and communications.
  • Provide exceptional customer service to claimants and beneficiaries.
  • Conduct thorough investigations to validate claim authenticity.
  • Prepare detailed reports on claim activities and outcomes.
  • Support the team in achieving departmental goals and objectives.
  • Stay updated with industry trends and best practices in claim management.
  • Contribute to the companys mission by ensuring fair and accurate claim processing.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Claims Management Claims Claims Handling Claims Adjudication Claims Processing

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Cognizant

Company DetailsCognizant Technologies Ltd