Key Accounts Management: Retention
- Nova Benefits
- 2 - 5 years
- Noida, Gurugram
- 2 months ago
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Job Description
Job Title: Key Accounts Manager: Retention
Education: Graduate
Experience: 2 - 5 years
Location: Bangalore/ Gurgaon
Role type: Individual Contributor
About the Role:
We're looking for a skilled Key Account Manager who will be responsible for managing the key accounts of the company and maximizing sales opportunities within them. You will be accountable for ensuring that the targeted retention and revenue metrics are achieved.
Job Responsibilities:
- You will be responsible for managing and retaining the company's existing customers
- You will help in creating value for the client by setting priorities, aligning with all stakeholders, driving engagement, conducting business reviews on decided timelines
- You will author, manage, and deliver executive-level reporting, including weekly, monthly, and quarterly status reports to manage risks and issues in accounts
- You will identify and implement new initiatives with key stakeholders to develop, champion, and launch new initiatives for growing revenue through cross-selling and up-selling
- You will be engaging the team by providing meaningful feedback, training, and growth opportunities.
Job Requirement:
- 2 to 5 years of experience in the Insurance Broking sector preferably in the H&B space
- Proven record in managing a portfolio of key clients and creating values for the clients translating to account retentions.
- Experience having sold to CHROs & HR team or CFOs/Finance team is a plus
You are awesome at:
- Negotiations: Excellent at insurance negotiations and able to get a win-win
- User-voice - Ability to balance user-centric approach in decision making with business metrics and preferences
- Bias for action - Do things today, over tomorrow, demonstrate a sense of operational rigour and track progress to goals effectively
- High Emotional intelligence - Ability to empathize with team, clients and other stakeholders, and balance accountability with compassion
- Personal Motivation and Resilience: Passion for employee benefits, wellness & experiences
- Stakeholder management: Ability to rally stakeholders together despite competing opinions and creative differences
Job Classification
Industry: InsuranceFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Full timeContact Details:
Company: Nova BenefitsLocation(s): Noida, Gurugram
Keyskills: Corporate Insurance Employee Benefits Retention Insurance Broking Medical Insurance Customer Retention Corporate Sales B2B Corporate Sales Group Insurance Health Insurance
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Our Client: Our client, a leading Insurtech startup specializes in providing innovative and comprehensive employee benefits solutions, offering a range of customizable packages tailored to meet the unique needs of businesses through their tech-first platform. They are backed by leading global invest...
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