Hiring Freshers For TOP MNCs

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Hiring Freshers For TOP MNCs

MNCs
0 - 5 years
Noida, Gurugram
3 days ago
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Job Description

Job Summary:As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty.

Key Responsibilities:

Customer Interaction
Problem Resolution
Record Keeping
Education:Graduate/ Under Graduate Can Apply
Experience: Experience in a BPO environment is highly desirable.

Skills:

Excellent communication skills, both verbal and written.
Strong phone contact handling skills and active listening.
Ability to multi-task, prioritize, and manage time effectively.
Proficiency in using customer service software,databases, and tools.
Customer orientation and ability to adapt/respond to different types of characters.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Freshers

Contact Details:

Company: MNCs
Location(s): Noida, Gurugram

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Keyskills: BPO blended Customer Service inbound US Shift Voice Process UK Shift Calling Process Voice Support US Process Communication Skills Outbound fresher Customer Support Upselling Sales chat Technical Support Telecalling calling Customer Care Night Shift Call Center Collections

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₹ -4.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Hiring Freshers For TOP MNCs

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