Voice Process Executive - International Us Shift - Sal Upto 4.8 Lpa @ Trigent Software

Job Description

Greetings from Trigent Software!!

Hiring for Customer Support Executive - Support Process

**Only immediate joiners**

**Only candidates who have excellent communication can apply**

Role: Customer Support Executive

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Only graduation

Salary: Upto 4.8 LPA per annum

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 4yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in Kormangala on the basis of US shift.

Rounds of Interview: Direct Ops

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should have a good knowledge in Customer handling and product issues.

Perks and Benefits:

* 2 - way cab facility

* Food facility

Interested candidates can contact HR Reena at @8072181*** or can share their resumes to re****s@tr****t.com

Regards,

HR Reena

Trigent Software

8072181***

re****s@tr****t.com

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Keyskills:   US Process Communication Skills Strategic Thinking Voice Process International Voice Process International BPO