Job Description
Company: Sutherland Global Services
Job Title: Senior Claims/Insurance Executive
Position Level: L2
Employment Type: Full-Time
Work Model: Brick & Mortar (On-site)
Process Type: Blended Process
Package:
4.0 4.5 LPA (Based on Experience & Skills)
Experience Required:
- Minimum 2 years of relevant experience in Insurance or Claims Processing
- Preference will be given to candidates with Motor Claims experience
- Key Responsibilities:
- Handle end-to-end claims processing and insurance operations within a blended process model
- Ensure accurate and timely resolution of insurance claims in line with company policies and procedures
- Liaise with internal teams, clients, and insurers to gather and verify required documentation
- Maintain a high level of accuracy and attention to detail in claim evaluation and documentation
- Provide prompt responses and resolutions to queries and escalations
- Ensure strict compliance with industry regulations and internal standards
Mandatory Requirements:
- Excellent communication skills in English both written and verbal
- Strong understanding of insurance terms, processes, and documentation
- Ability to work independently and collaboratively in a fast-paced environment
- Proficiency in MS Office tools and digital claim processing systems
Interview Process:
- HR Round
- Assessment
- Managerial Round
Preferred Candidate Profile:
- Detail-oriented and organized
- Strong analytical and problem-solving skills
- Customer-focused with a professional approach
- Prior experience in a corporate insurance/claims environment
Job Location:
Unit No. 202, 2nd Floor, Campus D,
Centennial Business Park,
Kundalahalli Main Road, EPIP Area,
Bangalore, Karnataka, India 560066
Walkin now to be a part of a dynamic and growing team!
Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time
Contact Details:
Company: Sutherland
Location(s): Bengaluru
Keyskills:
Excellent Communication In English
Motor Insurance
Claims Processing
Insurance Claims
Auto Insurance