Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Architect - Salesforce Service Cloud @ Pepsico

Home > Software Development

 Architect - Salesforce Service Cloud

Job Description

 Overview Develop customized solutions within the Salesforce platform to support critical business functions and meet project requirements and owns end-to-end salesforce user story development work. Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements. Collaborate with business, managers and end users as necessary to analyze development objectives and capability requirements, including specifications for user stories, user interface, customized applications, component and interactions with internal Salesforce instances. Provide system administration development support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.  Responsibilities 
  • Attend daily scrum calls with Business and project teams.
  • Discuss and understand Salesforce Service Cloud development need aligned with the business objectives
  • Own the user stories assigned for end-to-end development and testing
  • Meet the sprint assignments within the target timeline
  • Ensure to follow the best practices of coding and development as well as configuration of the platform
  • Daily log the update in the ADO and keep requirements documents up to date for any new requirements or change requests.
  • Keep track of issues and get it resolved while working with other stakeholders
  • Leverage Agentforce for Developers to improve the build quality and speed.
  • works closely with stakeholders to identify goals, develop best practices for development, and analyze current processes to determine what can be improved to achieve their desired outcome.
  • Defining configuration specifications and business analysis requirements, performing quality assurance, defining reporting, and alerting requirements
  • Gather and understand requirements for full life cycle of cases and user journey
  • Help document, and maintain system processes, Report on common sources of issues or questions, and make recommendations to the Project team.
  • Communicate key insights and findings to the Project team.

    •  Qualifications 
  • Bachelors degree in IT, Computer Science or equivalent with 10+ years of IT experience, 6+ years as a Salesforce Developer
  • Thorough knowledge of the Salesforce Programming, standard and custom builds
  • Well-versed with Agile methodologies and processes.
  • Attention to detail and experience in gathering requirements.
  • Ability and desire to work with a high degree of independence and ownership in a geographically distributed team consisting of other developers and project management resources.
  • Excellent written and verbal communication skills
  • Good to have 1+ Experience with Agentforce for Developers

    • Job Classification

    Industry: Beverage
    Functional Area / Department: Engineering - Software & QA
    Role Category: Software Development
    Role: Technical Architect
    Employement Type: Full time

    Contact Details:

    Company: Pepsico
    Location(s): Hyderabad

    + View Contact

    Keyskills:   siebel programming salesforce salesforce service cloud agile agile methodology kubernetes python cloud development microsoft azure aws cloudformation docker ansible apex cloud architecture computer science gcp devops jenkins scrum terraform aws

     Fraud Alert to job seekers!

    ₹ Not Disclosed

    Similar positions

    Module Lead - SharePoint Migration Job

    • Yash Technologies
    • 6 - 11 years
    • Hyderabad
    • 17 hours ago
    ₹ Not Disclosed

    Banking - Scrum Master

    • Quinnox
    • 8 - 13 years
    • Bengaluru
    • 22 hours ago
    ₹ Not Disclosed

    Servicenow Developer -portal,ui Builder -blr/hyd/pune/mum

    • A MNC client of GSN
    • 5 - 10 years
    • Hyderabad
    • 3 days ago
    ₹ 15-25 Lacs P.A.

    Azure Developer-- Bangalore(Pan India Infosys)

    • Infosys
    • 2 - 7 years
    • Hyderabad
    • 3 days ago
    ₹ Not Disclosed

    Pepsico

    Pepsico India Holdings Pvt Ltd (Foods)

    IndigoJobs © 2025

    For enquiries: contact(at)indigojobs.in

    We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in