ServiceNow Developer
- Diverse Lynx
- 4 - 9 years
- Hyderabad
- 24 days ago
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Job Description
Experience with the ServiceNow HR Service Delivery (HRSD) application
Knowledge of HR functions, processes, and best practices
Knowledge of Case Management, Knowledge Management best practices and design
Experience designing and/or implementing an HR Shared Services center
Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services.
OR
CSM
Must have hands on standard CSM process implementation
ServiceNow in depth Process knowledge (CSM Process, integrations etc)
Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc )
Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA Continual Improvement Management
OR
FSM
Working experience with FSM application on Work Order management, scheduling and dispatch
Configuring Field Agent activities ( Mobile Desktop)
Configuring Field Service Business Process, Assignment, and Add-ons
Optimizing Scheduling, Dispatch, and Inventory Operations Configuring Time Recording
Integrations with Applications and Data Sources. Process Integrations
Good Knowledge on Field Service Industry good practice
Knowledge of HR functions, processes, and best practices
Knowledge of Case Management, Knowledge Management best practices and design
Experience designing and/or implementing an HR Shared Services center
Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services.
OR
CSM
Must have hands on standard CSM process implementation
ServiceNow in depth Process knowledge (CSM Process, integrations etc)
Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc )
Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA Continual Improvement Management
OR
FSM
Working experience with FSM application on Work Order management, scheduling and dispatch
Configuring Field Agent activities ( Mobile Desktop)
Configuring Field Service Business Process, Assignment, and Add-ons
Optimizing Scheduling, Dispatch, and Inventory Operations Configuring Time Recording
Integrations with Applications and Data Sources. Process Integrations
Good Knowledge on Field Service Industry good practice
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: Diverse LynxLocation(s): Hyderabad+ View Contact
Keyskills: Order management Business process Service delivery Web services Service industry Customer service operations ITSM Scheduling HR Process implementation
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Diverse Lynx
Diverse Lynx is your Go to Place for all IT needs. We combine industry leading expertise and our personal dedication for all your needs. Established in 2002, we are headquartered in Princeton NJ with an off-shore delivery center in New Delhi, India.
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