Program Manager I
- TekWissen
- 3 - 5 years
- Hyderabad
- 21 days ago
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Job Description
Overview:
TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.
Job Title: Program Manager I
Location: Hyderabad
Duration: 8 Months
Job Type: Contract
Work Type: Onsite
Job Description:
The top 3 responsibilities:
- Use data analyses to develop solutions to improve customer experience and to guide business decision making
- Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations
- Work with business and tech teams to meet business requirements
- Build and manage key stakeholder relationships and adapt existing data and digital solutions/technologies e.g. RCA/ RPA Methodology development.
- Follow established methods on projects & drive operational controls for all projects and teams
- Ensure critical metrics for the Experience Excellence Services are met. Handle the collection of customer feedback and identify optimization areas.
- Identify and handle risks in relation to Business Services underpinning business processes
- Lead initiatives to find opportunities, gather high level requirements, perform high level system impact analysis, and work directly with customer teams to identify and develop business cases, and acquire sponsorship.
- Ensure insights from Experience Analytics is provided to relevant partner
- Responsible for the end-to-end process related to PR creation, Approval and PO Amendments.
- Primary responsibilities include managing relationships with different stakeholders such as Corp AP, Accounting, Payroll, Vendor Management and global client employees.
- Performs analysis on weekly and monthly basis on spend data, process inflow, invoice related queries for process improvement areas.
- Prepare process metric by studying data and provide deep dive analysis on major contributors
- Drive effective teamwork, communication, collaboration and commitment across both Global and India teams
Leadership Principles:
- Learn and Be Curious, Ownership, Insist on the Highest, Deep Dive
Mandatory Requirements:
- Bachelors/Masters (MBA) with 3-5 years of experience in Procurement Operations and/or Accounts Payable
- Experience in P2P in large multi-national organizations is a must
- Strong Stakeholder Relationship Management focus (both Internal / External).
- Strong interpersonal skills including written and oral communication skills
- Excellent Microsoft Office skills, including a strong working knowledge of Excel
- Problem solving ability and passion for big data
- Excellent communication and data presentation skills
Education or Certification:
- Bachelors/Masters (MBA)
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Finance & AccountingRole Category: Finance & Accounting - OtherRole: Finance & Accounting - OtherEmployement Type: ContractContact Details:
Company: TekWissenLocation(s): Hyderabad
Keyskills: Operations Procurement Accounts Payable P2P
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