This role is responsible for assisting with implementing monitoring configuring troubleshooting and maintaining the IT Infrastructure.
Responsibilities
Respond to requests related to basic systems
Troubleshoot and resolve issues in a timely manner with direct oversight from team members for guidance on how to apply best practices in problem resolution
Assist with projects involving installations upgrades and modernization of servers and systems
Assist with audits of servers and environment to ensure compliance with established standards policies and configuration guidelines
Provide support for Infrastructure systems such as server maintenance storage networking database administration network security messaging directory services server virtualization monitoring etc.
Compose internal documentation with direct oversight from team members that reflects processes and system configuration
Grow knowledge and be aware of best practices and market trends
Participate in the maintenance testing and execution of the disaster recovery plan
Minimum Qualifications
High School Diploma
Knowledge of principles of systems administration
Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience
Demonstrated ability to write concise logical grammatically correct documentation
Good analytical and problem solving skills
Ability to work outside of normal business hours (evenings weekends etc.)
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
Up to 10% travel time required
What you will be doing
Respond to requests related to basic systems
Troubleshoot and resolve issues in a timely manner with direct oversight from team members for guidance on how to apply best practices in problem resolution
Assist with projects involving installations, upgrades and modernization of servers and systems
Assist with audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines
Provide support for Infrastructure systems such as server maintenance, storage, networking, database administration, network security, messaging, directory services, server virtualization, monitoring, etc.
Compose internal documentation with direct oversight from team members that reflects processes and system configuration
Grow knowledge and be aware of best practices and market trends
Participate in the maintenance, testing, and execution of the disaster recovery plan
What will make you successful
High School Diploma
Knowledge of principles of systems administration
Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
Demonstrated ability to write concise, logical, grammatically correct documentation
Good analytical and problem solving skills
Ability to work outside of normal business hours (evenings, weekends, etc.)
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
Up to 10% travel time required
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full time