MS Dynamics 365 F&O Managed Services Consultant - 8+ Years
- HSO
- 12 - 18 years
- Bengaluru
- 3 months ago
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Job Description
Key roles & responsibilities
- Managed Services Support:
Provide ongoing support, maintenance, and optimization of D365 FO systems within a managed services agreement.
- Upgrades & Maintenance: Oversee regular system upgrades and maintenance to ensure optimal performance and compliance with the latest features.
- Analysis & Reporting: Utilize Dynamics 365 reporting tools to generate insights and analytics, helping clients make informed business decisions. Experience with Power BI and Power Platform a plus.
- Implementation & Configuration:
Should have implementation experience in Finance and Project accounting module
- Business Process Analysis:
Analyze client business processes to identify needs and map them to D365 FO functionalities, ensuring alignment and efficient workflows.
- Functional Design & Documentation:
Develop functional design documents, business requirement documents, and other necessary documentation to guide support team
- Testing & Quality Assurance:
Conduct thorough testing of implemented solutions to ensure functionality, data integrity, and user acceptance.
- Training & Support:
Provide training to client users on D365 FO functionalities and support them with troubleshooting and ongoing issues.
- Collaboration:
Work with internal teams (technical, other functional consultants, project managers) and client stakeholders to ensure successful project outcomes.
- Problem Solving:
Troubleshoot issues, identify root causes, and propose effective solutions to address problems within the system.
Skills & Qualifications:
- Strong Knowledge of D365 FO:
Deep understanding of D365 FO modules, particularly Finance and project accounting module including core functionalities
- Business Acumen:
Ability to understand client business processes, challenges, and requirements to design effective solutions.
- Consulting & Communication Skills:
Excellent communication, interpersonal, and presentation skills to effectively interact with clients, internal teams, and end-users.
- Problem-Solving Skills:
Ability to troubleshoot issues, identify root causes, and implement effective solutions.
- Project Management Skills:
Good to have project management skills
Preferred candidate profile
- Experience in a managed services environment or providing ongoing support to clients. Should have more than 8 years of experience in Managed services
- Should have experience in implementing D365 FO (or similar ERP systems) is highly desirable, with a focus on Finance and project accounting module.
- Successfully implemented General Ledger, Accounts Receivable, Accounts Payable, Bank and Cash Management, Management Reporter, Project Accounting, Budget Planning
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: Functional ConsultantEmployement Type: Full timeContact Details:
Company: HSOLocation(s): Bengaluru
Keyskills: Managed Services Finance D365 Functional Finance Operation
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