Job Description
Job Skills:
Azure Cloud services (IaaS, PaaS provisioning & troubleshooting, ARM templates)
Microsoft 365 administration
PowerShell scripting (and other scripting knowledge: VB, Batch, etc.)
Azure AD (Conditional Access, Identity Mgmt)
Server Administration (Windows Server roles like ADDS, DNS, DHCP, IIS)
Network Troubleshooting (TCP/IP, routing, firewalls, packet capture)
Backup & DR, MDM, Hybrid Environments
Automation experience (Azure Automation, Logic Apps)
Strong written and verbal English communication skills.
Role:
The L3 Operations Consultant is a senior technical support role responsible for:
Escalation support (L3 level) in Azure, Microsoft 365, and on-prem IT systems.
Handling high-complexity tickets (including break-fix, automation, and operational tasks).
Acting as a technical advisor, helping optimize performance, security, and compliance.
Supporting implementations and onboarding for new customers.
Being part of an on-call rotation and potentially working off-hours.
Coaching and mentoring L1/L2 engineers.
Note:
Notice period: Immediate to 15 days
work mode: work from office
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Our 16 years of achievements includes: 10M+
lines of codes
2400+
projects completed
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Security
Role: Security Architect / Consultant
Employement Type: Full time
Contact Details:
Company: Terralogic Software
Location(s): Bengaluru
Keyskills:
Automation
IIS
DNS
Windows
Firmware
SEO
VB
microsoft
Middleware
Technical support