TAC Network Associate
- Terralogic Software
- 3 - 8 years
- Bengaluru
- 2 months ago
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Job Description
Were excited to learn more about you and how you can contribute to our journey.
Total Experience: 3+ years
Job Skills: Hardware : Cisco/Juniper/ Arista
Networking: TCP/IP, IP addressing, subnetting, routing protocols ( OSPF, BGP , EIGRP).
Networking: TCP/IP, IP addressing, subnetting, routing protocols ( OSPF, BGP , EIGRP).
Network security: firewalls, VPNs, IPS/IDS systems, access control lists (ACLs)
Responsibilities: A Technical Assistance Center (TAC) Network Engineer is typically responsible for providing technical support, troubleshooting, and resolving network-related issues for customers. The required skill set for a TAC Network Engineer typically includes:
Networking Fundamentals: Strong understanding of networking concepts, protocols (TCP/IP, DNS, DHCP, SNMP, etc.), OSI model, and network architectures.
Routing and Switching: Proficiency in configuring, managing, and troubleshooting routers and switches, including dynamic routing protocols ( OSPF, BGP, ISIS ), VLANs, STP, and routing policies.
Network Security: Knowledge of network security principles, firewalls, VPNs, IPS/IDS systems, access control lists (ACLs), and security best practices.
Network Monitoring and Management: Experience with network monitoring tools (such as SNMP-based systems), network management protocols (SNMP, NetFlow), and performance optimization techniques. VRF, Routing instances, BFD, VXLAN, Data Center Fabric- Leaf and spine concepts
Troubleshooting Skills: Strong problem-solving skills to identify, diagnose, and resolve network issues efficiently and effectively.
Hardware Knowledge: Familiarity with networking hardware from various vendors ( Cisco, Juniper, Airsta, etc. ), including routers, switches, firewalls, and load balancers.
Communication Skills: Excellent verbal and written communication skills to interact with customers, understand their requirements, and provide clear explanations and instructions.
Documentation: Proficiency in documenting network configurations, troubleshooting steps, and solutions for future reference and knowledge sharing.
Continuous Learning: Willingness to stay updated with the latest networking technologies, trends, and industry developments through self-study, training, and certifications.
User-level knowledge: Jira ticketing, Slack usage and Splunk.
Overall, a TAC Network Engineer should possess a combination of technical expertise, problem-solving abilities, communication skills, and a customer-centric approach to effectively support and maintain network infrastructure.
Notice period: Immediate to 15 days
work mode: work from office
work mode: work from office
12 hours shift (4days working and 3days week off)
24/7 support rotational shift (every 3 months)
Not sure yet? 24/7 support rotational shift (every 3 months)
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What is it that makes Terralogic stand out in the industry? In which countries can I find Terralogic? What is Terralogic s service expertise? Which industries does Terralogic provide its services? What does Terralogic services provide for its customers? Lets Work Together Our 16 years of achievements includes:
10M+
lines of codes
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Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Quality Assurance and TestingRole: Post Silicon Test EngineerEmployement Type: Full timeContact Details:
Company: Terralogic SoftwareLocation(s): Bengaluru+ View Contact
Keyskills: Automation Networking DNS SNMP Network security Firmware SEO Troubleshooting Middleware Technical support
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