Ground officer
- STAR CALLS
- 1 Positions
- Lucknow
- 3 days ago
- Email to a friend
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Job Description
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Welcome and greet passengers at the airport and provide exceptional assistance.
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Respond promptly to passenger inquiries and resolve their concerns effectively.
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Check in passengers and handle baggage processing.
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Assist passengers with reservations, ticket sales, and seating arrangements.
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Support and assist disabled passengers and those traveling with small children.
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Provide up-to-date information regarding flight schedules, delays, weather conditions, and airport facilities.
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Ensure the cleanliness and preparation of the aircraft, including stocking refreshments.
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Collaborate with airline and airport staff to ensure smooth boarding and departure processes.
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Adhere to safety protocols and maintain a high standard of passenger service at all times.
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Energetic, approachable, and courteous.
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Problem-solving mindset with a focus on passenger satisfaction.
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Team player with the ability to coordinate effectively with colleagues.
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Competitive salary.
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Opportunities for career growth in the aviation sector.
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Employee travel benefits (if applicable).
Here's your provided information converted into a professional and structured job description:
Job Title: Ground Staff
Location: Lucknow
Industry: Aviation/Airline
Employment Type: Full-Time
Job Summary:
We are seeking enthusiastic and energetic ground staff to manage administrative tasks and deliver excellent customer service to passengers. The ideal candidates will play a key role in ensuring passenger comfort, safety, and satisfaction throughout their airport journey. You will be responsible for assisting passengers with reservations, check-ins, and luggage handling and providing timely information regarding flights and airport services.
Key Responsibilities:
Qualifications
- Excellent verbal communication and interpersonal skills
- Professional appearance and pleasant personality
- Age: 18 to 28 years
- Education: 10th / 12th / Diploma / Graduate (any stream)
- Experience: Only Freshers are welcome
Key Attributes:
Benefits:
Employement Category:
Employement Type: Full timeIndustry: Aviation / AirlineRole Category: Operations Management / Process AnalysisFunctional Area: Not SpecifiedRole/Responsibilies: Ground officerContact Details:
Company: STAR CALLSLocation(s): Lucknow
Keyskills: hospitality hospitality management ground staff activities airline management ground handling
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