Consulting Manager
- Informatica
- 8 - 13 years
- Bengaluru
- 2 months ago
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Job Description
We are looking for a Consulting Manager at Informatica Professional Services (IPS), you will lead a team of consultants to ensure customer success through timely and cost-effective delivery of data management solutions for our customers. You will closely work with Informatica customers and the various integrated internal Informatica teams, other Informatica consultants, Partner resources, Global Customer Support and Product Management to ensure customer s success and satisfaction with our products and services and contribute to their long-term loyalty.
You will report to the Director
Technology you'll Use
This position requires good Project Management background. Also, the position needs an experienced hands-on knowledge of Informatica technologies like Master Data Management (MDM), Data Engineering Integration (DEI), Informatica Data Quality (IDQ) etc
Heres What you'll Do
- Manage Customer/s relationships by serving as the single point of contact. Responsible for engagement success & delivery quality.
- Manage and coordinate the project including timelines, risks, risk mitigation strategies, action items, service requests and change requests
- Review requirements and documentations, services requests, enhancements, operational activities, technical and specifications changes
- Provide regular reports to communicate project status both internally and externally
- Manage a team of consultants. Supervise and mentor intermediate and junior level team members.
- Provide Project Management leadership, coaching and guidance to Informatica consultants and customer resources
- Ensure Informatica s Velocity Methodology and Best Practices are followe'd during incidents, enhancements and Service requests
What we'd Like to See
- Adapt to customer s and partner s work culture and establish an excellent working relationship
- Demonstrate project management capabilities with customers and within team
- Lead a team to deliver successful engagements for our global customers
- Manage work plan, resource plan, priority issues and escalation
Role Essentials
- Experience in either or combination of Informatica MDM, P360 or Informatica Data Quality, Data Engineering Integration product implementations, administration.
- Expert knowledge of Project Management methodologies and tools, and the software development and project management life cycles
- Excellent teamwork and written and verbal communication skills.
- Resolving problems and conflicting priorities and situations
- BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
- Minimum 8+ years of relevant professional experience
- Manages operational responsibilities of staff or individual contributors
Perks & Benefits
- Comprehensive health, vision, and we'llness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
Job Classification
Industry: Software ProductFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: IT Consulting - OtherEmployement Type: Full timeContact Details:
Company: InformaticaLocation(s): Bengaluru+ View Contact
Keyskills: Product management Data management Project management Consulting Customer support Data quality Informatica IPS Operations
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