Job Summary:
We are seeking a Project Manager - Product Implementation to lead the successful
deployment of our software products for clients. This role involves planning, executing, and
overseeing the end-to-end implementation process, ensuring timely delivery, customer
satisfaction, and alignment with business goals. The Project Manager will collaborate with
cross-functional teams, including product development, customer success, and technical
support, to drive seamless implementations.
Experience : 10 -15 Years.
Location : Hyderabad
Key Responsibilities:
Project Planning & Execution
Define project scope, objectives, and deliverables in alignment with client business
requirements and company goals.
Develop and manage implementation roadmaps, project timelines, resource plans,
and risk assessments.
Oversee end-to-end implementation, from business requirement gathering to
configuration, testing, and go-live.
Ensure timely project delivery, addressing roadblocks and escalations proactively.
Stakeholder & Customer Management
Serve as the primary point of contact for clients and internal stakeholders throughout
the implementation lifecycle.
Conduct regular status meetings, provide updates, and manage expectations with
internal and external stakeholders.
Work closely with clients to understand their business needs and coordinate with
cross functional team to configure the product accordingly.
Lead training sessions and UAT to ensure smooth product adoption by end-users.
Cross-functional Collaboration
Partner with product, engineering, and QA teams to ensure seamless integration and
customization of the product.
Work with the customer support and success teams to ensure smooth post-
implementation transition.
Gather and document client feedback for continuous product and process
improvement.
Risk & Issue Management
Identify, assess, and mitigate risks impacting project success.
Ensure data migration, validation, and reconciliation processes are executed
accurately.
Ensure compliance with contract terms, SLAs, and quality standards.
Process Improvement & Reporting
Continuously refine implementation methodologies and best practices for efficiency.
Maintain detailed documentation, Track and report on project KPIs such as time-to-
value, customer satisfaction, and system performance.
Maintain documentation, including project charters, SOWs, lessons learned, and
post-implementation reports.
Required Qualifications & Skills:
Education & Experience
Bachelors degree in Computer Science, Information Technology, Business, or a
related field.
5+ years of experience in software implementation, project management, or
customer success.
Experience in SaaS billing platforms, ERP billing modules is mandatory, or
subscription revenue products is a plus.
Technical & Functional Skills
Strong understanding of implementation methodologies (Agile, Scrum, Waterfall).
Strong understanding of billing workflows, invoicing, revenue recognition, tax
compliance, and payment processing.
Experience with project management tools (JIRA, MS Project, Excel, Smart Sheet
etc.).
Ability to understand API integrations, cloud platforms, and enterprise software
solutions.
Soft Skills
Excellent communication, client relationship management, and stakeholder
engagement skills.
Strong problem-solving and decision-making abilities with a customer-first mindset.
Ability to multitask, work under pressure, and drive cross-functional alignment.
Customer-focused mindset with the ability to drive product adoption and success.
Preferred Certifications (a plus):
PMP (Project Management Professional)
Certified Scrum Master (CSM)
ITIL or Six Sigma certifications.
If Fintech company background experience is added advantage.
Keyskills: Agile Smart sheet PMP Project Management
RecVue is one of the fastest growing SaaS companies focused on enabling enterprises in launching innovative and agile recurring and subscription business models for the future. Today, RecVue manages over $5.5B of recurring revenue through its platform for clients in North America, EMEA and Asia-Pac....