InfoEdge is hiring for Customer service roles for IIM Jobs. If you have excellent communication skills and have passion for Customer Acqusition. You can apply for this role.
If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :)
Interview Date - 9th June 2025 Monday
Interview Time - 10:00AM - 4:00PM
Venue - C-10 ,Sector 1 ,Noida (Nearest Metro - Noida Sector 15 ) (Near to KIA Allied and NEXA Showroom)
Google Map - https://maps.app.goo.gl/8G3hW5Emoy7hs87f7?g_st=aw
Contact Person - Vrinda Gupta
Documents Required - Updated Resume in hard copy
Email Resume - vr*********a@na***i.com
About BU: IIM jobs
iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply.
Customer Success at iimjobs.com: A company going through an exponential growth track, just does not need old school "Account Managers" but someone more than that. If Sales brings the customers on board, Customer Success make the customers stay for long term. Customer Success or Client Success owns the customer right from the point of inception all the way to the entire lifecycle of the customer which includes client onboarding, usage tracking & reporting and relationship building meetings. A customer success manager's work will involve a mix of management, sales and analytics in the normal course of a day's work. You will work collaboratively with the Operations team, Tech team, Marketing team and not to mention Sales team.
Key Responsibilities:
1. Increase the Customer Life Cycle Value
2. Develop a relationship with the customers which is greater than a transactional association 3. Ensuring utilisation and generating ROI
4. Act as an interface between the company and the client
Additional Qualifications :
1. Self starter, an ability to work in a fast growing, challenging start-up work space
2. Outgoing and garrulous as it is a client facing role.
3. Strong analytical skills to derive data driven insights for better decision making
4. Outstanding teamwork, organizational and interpersonal skills, with tremendous attention to detail
5. Candidates who can join immediately will be given a preference
Connect with VRINDA GUPTA for more insights
Email - vr*********a@na***i.com
LinkedIn - https://www.linkedin.com/in/vriiindaa/
Contact - 88260 177 78
Keyskills: senior management analytical relationship building management professional customer service strong analytical skills interpersonal skills client servicing client onboarding sales account management sales and marketing marketing teamwork finance communication skills
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