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Walkin Interview | Relationship Manager | Jeevansathi.com | Noida @ Info Edge

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 Walkin Interview | Relationship Manager | Jeevansathi.com | Noida

Job Description

Hi,


Jeevansathi.com is hiring for Relationship Manager for Noida location.


Connect with me on ka*********t@na***i.com or 9811881***

Job Description:

  • Onboarding of Premium members and help them in setting up their profile
  • Understanding the client's requirements for a Jeevansathi and search for shortlisted profiles on the basis of different Indian matrimonial norms (gender, religion/caste, mother tongue, occupation, education level, income, groups, marital status , etc)
  • Reach out to prospects on behalf of the client and help in exchanging information among them and set up their meetings
  • Be in regular touch with the client and keep him/her updated on the work being done on their profile by weekly/monthly report
  • Handling escalation of the clients
  • Achieving process SLAs and MIS report generation
  • Ensuring adherence to the defined process and accuracy levels on transactions
  • Build long term relationship with the client by provide best serving experience


Required Skills:

  • Excellent verbal and written communication skills
  • Aptitude for fostering positive relationship building
  • Client handling skills
  • Customer Focus
  • Attention to detail
  • Knowledge of Indian matrimonial norms
  • Flexibility with rotational offs and rotational shifts


Desired Skills:

  • 2 year - 7 years of prior working experience in handling premium customers/large accounts within voice/inbound processes
  • Good with MS office to capture and understand customer feedback real time
  • Multi-Tasking (E-mails & Tools) and coordinating with different team.

Job Classification

Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Info Edge
Location(s): Noida, Gurugram

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Keyskills:   Client Servicing Portfolio Management Inbound Calls Renewals Retention HNI Client Handling Outbound Calling Relationship Management Client Retention RM Matrimonial Client Relationship Client Handling

 Fraud Alert to job seekers!

₹ 4-6.5 Lacs P.A

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Info Edge

Criteo (NASDAQ: CRTO) is the global commerce media company that enables marketers and media owners to drive better commerce outcomes. Its industry leading Commerce Media Platform connects thousands of marketers and media owners to deliver richer consumer experiences from product discovery to purchas...