Engineer-Integrated Ops
- Orange Business
- 1 - 4 years
- Mumbai
- 2 months ago
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Job Description
- Excellent understanding of Network environment, equipment, protocols etc
- Excellent diagnostic and network troubleshooting skills with ability of quick identification and resolution of issues
- Excellent communication skills, customer focused approach
- Excellent interpersonal skills and the ability to communicate effectively at all levels and with all nationalities and cultures
- Proactive attitude to use his/her initiative to react quickly, to work effectively in emergency situations under minimum supervision
- Self-motivated and capable to work within a strong team environment is essential
- Decent understanding of ITIL framework
- Flexibility to work in 24x7 customer focused environment
- Must be fluent in English language Possession of multilingual skills is an asset
- Previous experience of Airline / Aviation industry or Airline environment preferred
- Ability to lead crisis bridge, bring all required entities in call, share meeting minutes, track actions and own incidents end to end
- Good understanding of Cisco routing and switching / MLAN technology
- Good understanding of SD WAN, APH-S & Zscaler solutions coupled with fair understanding of cloud services,SDWAN Fortinet & WLAN
- Good understanding of Telephony technologies
- Multitasking and able to perform under pressure
- No NI Rating in the last two performance reviews
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Mumbai
Keyskills: Interpersonal skills Aviation Diagnostics Networking WAN Cloud Services Focus ITIL framework delivery operations cisco
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Orange Business
Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.
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