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Digital Technical Specialist (DTS) @ IBM

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IBM  Digital Technical Specialist (DTS)

Job Description

In your role as a Digital Sales Technical Specialist, Red Hat, you are the technical expert and advisor to our clients, sales teams and/or Business Partners. You understand the clients business/technical requirements and/or competitive landscape and combine this with your knowledge of Red Hat offerings to present solutions that drive value for clients.Your key responsibilities will include the below:Through continuous personal development, you will become a subject matter expert and act as an influencer and trusted advisor to your team, our clients, and our business partnersCollaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions and interlock with Digital Sellers on territory strategies.Deliver pre-sales solution workshops, product demonstrations, technical education, and Proof of Concept engagements that articulate the business value of the proposed solutionAbility to identify, create and progress new opportunities as measured by Tech OI and technical activities.Understands client needs and proactively influence clients decisions and improve depth and breadth of customer technical capabilities.Influence the clients technology strategy and recommend solutions that bring maximum value of Red Hat productsUnderstand Red Hats points of view, the competition in the market, and know how to position Red Hats unique value propositionLead solutions training and provide enablement for your team, as well as share knowledge and findings to allow team members to learn from your experienceCollaborate with Marketing and Sales to build proactive sales plays that help uncover new Red Hat opportunitiesApply technical and sales knowledge to create and deliver proof points to assist with deal progression and closure in order to achieve revenue targetsDriving client satisfaction such that clients become promoters of Red Hat solutionsKeep product knowledge up to date and articulate value proposition/ROI, based on your understanding of the competitive landscapePosition the value and advantages of assigned specialty/brand products in comparison to the competition Required education
Bachelor's Degree Preferred education
Master's Degree Required technical and professional expertise
  • At least 5+ years' experience in the technology industry with experience in presales, sales engineering or consulting
  • Ability to interpret and articulate customer business and technical needs
  • Understanding of complex enterprise solutions and architectures
  • Knowledge about Platform /Infrastructure/Application modernization /Automation + PaaS/Cloud
  • Knowledge of Infrastructure (especially datacentre product knowledge); Applications (Legacy application, Monolithic applications, Micro services, Containerization); Architecture (Monolithic, Micro services), Kubernetes, Dockers
  • Broad understanding of the application life cycle from development to operations and its respective practices (DevOps)
  • Results-driven, collaborative team player attitude
  • Excellent communication and listening skills with a strong focus on client satisfaction
  • Strong personal integrity and an affinity with technology
  • Preferred technical and professional experience
  • Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL)
  • Previous experience in a technical presales or support role focused on DevOps, cloud computing, and Platform-as-a-Service (PaaS) or Container-as-a-Service (CaaS) technologies
  • Knowledge of key technologies in DevOps including Linux containers, container management, security, and continuous integration (CI) and continuous delivery (CD) tooling
  • Experience with configuration management technologies like Red Hat Ansible Automation Platform, Puppet, Chef, or other related technologies
  • Knowledge on Chanel eco system/Partner eco system
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: Software Development
    Role: Technical Lead
    Employement Type: Full time

    Contact Details:

    Company: IBM
    Location(s): Bengaluru

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    Keyskills:   docker ansible devops unix linux system container continuous integration kubernetes redhat linux container management presales sales microservices puppet continuous delivery red sales engineering linux paas hat cloud computing

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