Gujarati - Customer Service (Voice Process) - 99acres.com
- Info Edge
- 0 - 4 years
- Noida, Gurugram
- 15 days ago
- Email to a friend
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Job Description
Info Edge India Ltd is hiring for Tele calling experts for Gujarati language. If you have great exposure in voice process, this opportunity is for you.
Please fill this form , if you are interested - https://forms.gle/CfnQB8qvJN17P9BA9
About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.
About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects.
Job Objective -
Job Description - It is 100% desk job and this role is to reach out to the pre generated leads contacts through calling, generate the needs in customer and create qualified leads for sales team.
Role and Responsibility -
- Make 100-150 outbound calls on pre generated leads and find out qualified leads.
- Identified customer needs and wants to enhance customer experiences and boost lead generation.
- Assists the property buyers to make the right decision.
- Adhere quality parameters and ensure compliance of calls.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Worked varied hours to meet seasonal and business needs.
- Completed daily logs for management review.
Perks and Benefits: -
1. Pre generated data provided, no cold calling
2. No field job, all client dealing via outbound calls
Please Note -
- Graduation is mandatory for role.
- Fluency is mandatory in Gujarati and English (Read ,write and speak)
Why Join Us
This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career.
To learn more about Info Edge visit http://www.infoedge.in/
Contact VRINDA GUPTA for more insights
LinkedIn - https://www.linkedin.com/in/vriiindaa/
Email - vr*********a@na***i.com
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Full timeContact Details:
Company: Info EdgeLocation(s): Noida, Gurugram
Keyskills: Calling Gujarati BPO Customer Service Telesales Telecommunication Presales Voice Process Lead Qualification Outbound Calling Customer Support Lead Generation Telecalling Cold Calling Customer Care Telemarketing Client Handling
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