Intern
- Jones Lang LaSalle
- 0 - 1 years
- Pune
- 19 hours ago
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Job Description
Role Overview: As a Facility Executive - Soft Services at JLL, you will be responsible for overseeing and managing the day-to-day soft services operations, ensuring smooth functioning of the facility, and maintaining high standards of service delivery for our clients.
Key Responsibilities:
Administrative Management:
- Oversee day-to-day administration, including generating reports and managing stock trackers
- Assist the Facility Manager (FM) and Assistant Facility Manager (AFM) in managing administrative functions, security issues, and facility services
- Develop and implement procedures to ensure simplification, accuracy, and reliability of FM work methods
Supply Chain and Inventory Management:
- Ensure adequate supply of consumables/materials for proper service operation
- Enter into supply and service contracts as approved by the client
- Maintain appropriate stock levels and escalate issues to ensure availability
Front Desk and Event Management:
- Oversee front desk activities and serve as the primary point of contact for reception area concerns
- Coordinate client event itineraries and F&B arrangements
- Foster teamwork and efficiency in caf operations during busy periods
Financial Management:
- Maintain appropriate levels of petty cash to support FM operations
- Process vendor invoices in alignment with Amazon finance processes
- Conduct statutory compliance checks on all vendor invoices
Quality Control and Performance Management:
- Routinely inspect all services to ensure performance measures are maintained
- Set targets to achieve maximum team performance
- Develop policies and procedures for reception-related functions
Facility Oversight:
- Conduct daily walk-arounds of the facility
- Provide after-hours facility assistance as needed
Operational Risk Management:
- Update and implement Emergency Response plans, including conducting drills
- Manage operational audits and compliance
- Escalate incidents and problems as necessary
Performance Objectives:
- Meet or exceed best practices in service provision through contracts
- Establish and adhere to policies, procedures, and compliance deadlines as advised by the Operations Manager
- Effectively manage the team to ensure high-quality service delivery
Qualifications and Skills:
- Bachelor's degree in Facility Management, Business Administration, or related field
- Proven experience in facilities management, with a focus on soft services
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in MS Office and facilities management software
- Analytical and problem-solving skills
- Knowledge of health and safety regulations and best practices in facility management
- Ability to work flexibly, including after-hours when required.
Job Classification
Industry: Real EstateFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: Jones Lang LaSalleLocation(s): Pune
Keyskills: Facility Management Front Desk Inventory Management Event Management Administrative Management Supply Chain
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Jones Lang LaSalle
JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, J...
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