Network Support Engineer
Experience - 1+ years experience
Support type - Remote
Must-Haves (Technical)Expertise & Hands on experience with the following:
Creating new infrastructure from scratch
Excellent working experience of LAN, WAN management and network devices
Linux Server installation and drivers installations configuration
Network troubleshooting in both windows, linux environments.
Troubleshooting of WiFi Networks
Solid understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs.
Perform network diagnostics using tools such as Wireshark, tcpdump, and SNMP.
Investigate security incidents and implement measures to mitigate risks.
Participate in on-call rotation to provide support for network emergencies.Working experience to manage the complex network infrastructure.
Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve network issues.
Cisco CCNA or equivalent certification is a plus.
Non-Functional Requirements
Performs regular audits of server security and websites exposed outside to the world.
Documenting any processes which employees need to follow in order to successfully work within our computing system.
Experience supporting technical teams (e.g., developers and/or IT teams)
Strong attention to details of problems and ability to navigate complex issues in high pressure situations
The ability to effectively collaborate with various internal teams
Excellent critical thinking and problem solving skills.
Ensures all the problems are resolving in a timely manner and following SLAs.
Ability to prioritize a wide range of workloads with critical deadlines.
Experience in a 24x7 environment.
Good communication skills.
Keyskills: Network Troubleshooting WiFi CCNA Network Support
ThinkSys Software Pvt Ltd ThinkSys Inc has set up a benchmark by delivering excellent, cost effective and efficient IT solutions to its clients all around the world. At ThinkSys, we have set up dedicated teams with decades of relevant experience in all fields of technologies. These teams special...