Principal ServiceNow Architect practitioner For Center of Excellence
- Artec Solutions
- 11 - 14 years
- Hyderabad
- 20 hours ago
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Job Description
Job Title: Principal ServiceNow Architect Center of Excellence
Experience: 1214 years (Hands-on ServiceNow expertise) Location: Bangalore, India (Hybrid/Onsite as per project needs) Department: Cognizant Digital Systems & Technology ServiceNow CoE Employment Type: Full-time
Role Overview:
As a Principal ServiceNow Architect at Cognizant, you will be the technical authority and strategic leader across all ServiceNow modules. Youll drive platform-wide architecture decisions, mentor fellow architects, and lead development teams to deliver scalable, enterprise-grade solutions. This is a high-impact role within the Center of Excellence, where innovation, governance, and delivery excellence converge.
Key Responsibilities:
- Define and own the end-to-end architecture across all ServiceNow modules: ITSM, ITOM, ITAM, HRSD, SecOps, GRC, CSM, SPM, and App Engine.
- Lead technical governance, architecture reviews, and design authority boards.
- Collaborate with enterprise architects and business stakeholders to align platform strategy with business goals.
- Guide and mentor Solution Architects, Developers, and Team Leads across multiple delivery streams.
- Establish best practices, reusable frameworks, and accelerators for rapid delivery.
- Drive platform upgrades, performance tuning, and adoption of new ServiceNow capabilities (e.g., AI/ML, Process Optimization, RPA Hub).
- Architect complex integrations using IntegrationHub, Flow Designer, REST/SOAP APIs, and third-party tools.
- Ensure adherence to CSDM, ITIL, and security standards across implementations.
- Lead technical discovery workshops, proof-of-concepts, and pre-sales solutioning when required.
Required Skills & Qualifications:
- 1214 years of IT experience with 10+ years in ServiceNow development and architecture.
- Deep hands-on expertise across all major ServiceNow modules.
- Strong command of JavaScript, GlideScript, Flow Designer, and integration frameworks.
- Proven experience in multi-module implementations and cross-functional platform leadership.
- Expertise in CMDB modeling, IRE, MID Server architecture, and cloud discovery.
- Experience with Agile/SAFe delivery, DevOps pipelines, and CI/CD for ServiceNow.
- Strong stakeholder management, communication, and team leadership skills.
Preferred Certifications:
- ServiceNow Certified Technical Architect (CTA)
- Certified Implementation Specialist (multiple modules)
- Certified Application Developer (CAD)
- ITIL v4 Foundation or higher
Why Join Cognizants ServiceNow CoE?
- Lead flagship digital transformation programs across Fortune 500 clients.
- Collaborate with global thought leaders and shape Cognizants ServiceNow roadmap.
- Access to exclusive training, sandbox environments, and early-release features.
- Be part of a high-caliber, innovation-driven team that defines industry standards.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: Artec SolutionsLocation(s): Hyderabad
Keyskills: Servicenow Servicenow Development Servicenow Itsm Servicenow Platform Itom itam grc csm
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