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Citrix Administrator @ Metlife

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Metlife  Citrix Administrator

Job Description

Role & responsibilities


  • Providing 3rd level support to end users for issues on various OS platforms and the creation and communication of Citrix support documentation for 1st and 2nd level support teams
  • Basic networking knowledge, including TCP/IP, firewalls, load balancers and switches
  • Certification in Citrix XenApp and XenDesktop or equivalent work experience relative to supporting XenApp and XenDesktop platforms running version 6.5 and/or 7.x
  • Experienced with deployment of servers utilizing PVS and/or MCS in a virtual environment
  • Working knowledge of Insight and Director monitoring platforms
  • Citrix environment health check monitoring (check all unregistered VDIs and work on them)
  • Monitoring Service-now queue for Incidents, RITMs, & Changes.
  • Monitoring disk space by running Tanium report and taking action to increase drive space with less than 10 GB space
  • Email monitoring & Scheduled Meetings and Sending Escalation report (INCs)
  • Citrix Monitor (Director) monitoring
  • Billing Scripts and Security tools remediation
  • Filtering Stopped VDIs in Azure Portal and changing state to Stop
  • Comparing Azure and Studio VDIs / On Prem and Studio VDIs
  • Own, Support & Administer the Citrix environment having components like XenApp, XenDesktop, PVS, Storefront, Netscaler
  • Resolving normal & critical issues related to Citrix environment on a daily basis
  • Coordinate/Implement Routine & Ad-Hoc Tasks with multiple vendors/customers/stakeholders
  • Execute/document tasks & actions performed whenever necessary
  • Work towards automating tasks wherever possible

Preferred candidate profile


  • Minimum Experience of 8 years
  • Expertise in Citrix/Virtualization services
  • Experience in Vmware and Cloud Services
  • Xenapp/Xendesktop/Citrix cloud services
  • Preferred experience in Ivanti, Tanium
  • Experience in OS, Windows update and SCCM
  • Good knowledge in PowerShell

Job Classification

Industry: Insurance
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Metlife
Location(s): Noida, Gurugram

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Keyskills:   Citrix VMware L3 Support Cloud Citrix Administration

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Metlife

PNB MetLife India Insurance Company Limited (PNB MetLife) is one of the leading life insurance companies in India. PNB MetLife has as its shareholders MetLife International Holdings LLC (MIHL), Punjab National Bank Limited (PNB), Jammu & Kashmir Bank Limited (JKB), M. Pallonji and Company Privat...