Telesales Executive
- Connecting 2 Work
- 1 - 2 Years
- Thiruvananthapuram
- 5 years ago
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Job Description
Job briefWe are looking for an enthusiastic Telesales Executives to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales executive must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the companys reputation
Go the extra mile to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements
Proven experience of 1-2 years as telesales representative or other sales/customer service role
Excellent English communication skills with Aggressive sales skills
Confident and ability to build relationship with customers easily
Work from home job which will start early morning and finish by early afternoon to suit with Australian time zone
Any sales background could be beneficial but not critical. Its all about attitude and skills
Ability to upsell services
Experience with Microsoft office tools
Employement Category:
Employement Type: Full timeIndustry: ITES/BPOFunctional Area: Customer Service/Call Centre/BPORole Category: Other Customer Service/Call CenterRole/Responsibilies: Telesales ExecutiveContact Details:
Company: Connecting 2 WorkLocation(s): Thiruvananthapuram+ View Contact
Keyskills: BPO Executive Call Center
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Connecting 2 Work
Connecting2Work – HR Solutions is the No#1 HR Consulting Firm in Kerala. We strive to evolve into an integrated human resources services company, with a commitment to provide people, and people-related services to enhance the net worth of an organization’s human capital. Connecting2Wor...
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