US based collection process, ( In this process you have call US Customer to collect there due payments from cutomer those who have missed their Credit card payments within 90 days. You have to make their payment on call /Conveince them to do payment done on call .)
Shift Time - 5:30 PM to 10 AM (Rotational night shift)
Week Off - 5 days working 2 days week off (Rotational)
6th day can be mandatory working as per business requirement - paid separately for it
Keyskills: international bpo credit collection outbound calling outbound voice process customer service international voice process customer support
We at Epicenter are one of India's Leading Customer Contact Centre’s providing Voice and Non Voice Services in the areas of Collections, Sales and Customer ServiceCompany URL: www.epicentertechnology.comJob Location: Bhayander West