KB preparation and review, Knowledge sharing documentation.
Root cause analysis / Problem Management + Capacity Management.
SLA compliance for tickets.
knowledge on Storage and Power shell or python automation scripts.
Cohesity Certifications (e.g., Cohesity Certified Professional or Cohesity Certified Specialist).
ITIL or other IT service management certifications.
Support the encryption, access control, and data integrity strategies for the backup systems.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full time