Walk In Drive-Customer Success / Go To Market-19th June 25
- Excellon Software
- 0 - 2 years
- Pune
- 29 days ago
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Job Description
Walk In Date and Time : 19th June 2025 ( Between 11:00 AM to 2:00 PM.)
Interview Location : Excellon Software 4th Floor, AG Trade Center, NDA Pashan Road, Ram Nagar, Bavdhan, Pune 411021
Job Title : Customer Success / Go to Market
Job Location - Pune or remote. May have to spend a few days in Pune for training (Willing to Travel)
Total Experience :0.6 -2 Yrs
Qualification - Bachelors degree in mechanical or automobile or automotive engineering or BBA or MBA (Marketing / Logistics / Operations / Supply Chain)
Preferred Candidates- Male
Note: Only candidates who have completed their education and are willing extensively to travel across India will be considered.
JOB SUMMARY
We are looking for Customer Success Executive / Go-To-Market (GTM) to engage with customers through on field visits, promote Excellon brand, collect feedback & Testimonials, and enhance customer experience. The selected interns will play a key role in customer outreach, service follow-ups, and relationship-building by visiting customers, understanding their needs, and ensuring satisfaction with our products and services.
JOB RESPONSIBILITIES:
- Candidate should have willingness to travel anywhere across state/ India.
- Visit customers at their locations (workshops/showrooms) as assigned.
- Collect Testimonial / feedback on services, resolve queries, and provide necessary support.
- Document customer interactions.
- Ensure customer satisfaction and escalate complex issues when required.
- Maintain professionalism and represent the brand positively during visits.
EXPERIENCE / SKILLS:
- Prior experience in customer service, sales, or field marketing.
- Candidates who have worked in Automotive or Electronic Vehicles industry in Sales / Service / Marketing roles.
- Must be comfortable with frequent travel across India.
- Strong communication and interpersonal skills for face-to-face interactions.
- Confidence in meeting and engaging with customers in person.
- Basic knowledge of the automotive industry would be plus however not a constraint or willingness to learn.
- Good problem-solving and negotiation skills.
- Ability to document customer feedback and insights accurately
Interested Candidates can share your Updated CV on ca****s@ex*********t.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Walk-insContact Details:
Company: Excellon SoftwareLocation(s): Pune
Keyskills: Aftersales Marketing Sales Automobile Sales Spares Sales Product Demonstration Showroom Management Customer Success Customer Satisfaction Client Interaction Spare Parts Marketing Training Vehicle Customer Support Feedback Showroom Sales Client Relationship
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Excellon Software
Recognized among the most innovative software product companies from India, Excellon Software offers Cloud based innovative software to run on laptops, tablets, and smart-phones. A renowned software product company known for its cutting-edge yet simple-to-use sales, distribution, and service managem...
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