Your browser does not support javascript! Please enable it, otherwise web will not work for you.

ServiceNow, Associate @ Primetrace

Home > Customer Success

 ServiceNow, Associate

Job Description

About this role
Project Manager
The Project Manager will be required to lead or participate on small to medium scale projects:
  • Lead project teams to achieve a common goal or initiative
  • Basic understanding of maintaining financials for projects and reporting on planned versus actual
Responsibilities
  • Lead as project manager during the analysis, design, and implementation of the project
  • Develop and manage project plan in collaboration with subject matter experts to determine tasks and timeframes.
  • Collaborate with collaborators to identify needs, define and plan project scope
  • Ensure adherence to the project plan and for addressing customer concerns to project, program and/or business leadership
  • Provide timely management and collaborator updates
  • Ensure all customers are identified and resources are assigned appropriately
  • Gather all project information: schedules, data requests, assignments, tasks, and project meetings
  • Supports the project team by tracking all work, tasks and project assignments
  • Maintain document control, track project activities and team communication
  • Timely communication of customer concerns or partner concerns: PMO, sponsor, steering committee, etc.
Competencies:
  • Strong organizational skills and ability to navigate organizational structures
  • Strong multitasking skills
  • Strong oral and written communication skills
  • Strong interpersonal skills and demonstrated commitment to teamwork and partnerships
  • Ability to prioritize assignments/projects and multi-task within restricted time constraints
Required Qualifications:
  • Must have experience working on small to medium projects
  • Must have a Bachelor s degree or higher in a technical field or equivalent experience
  • Experience with MS Office tools including Project, SharePoint, Word, PowerPoint, and Excel
  • Proven ability to manage customer expectations, deliver projects within scope and budget, and mitigate issues that may interfere with project success.
  • Must be detail oriented while keeping eye on the bigger picture
Our benefits .
Our hybrid work model
.
About BlackRock
.
.

Job Classification

Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Primetrace
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   Interpersonal skills Business leadership Finance MS Office tools Infrastructure Healthcare Project planning Saving Document control Investment

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Customer Support Associate - Inbound Calls - Face 2 Face Interview

  • Manpowergroup Services
  • No fixed duration
  • Hyderabad
  • 7 days ago
₹ 15,000/month

Inbound Sales Representative Associate

  • Accenture
  • 1 - 3 years
  • Bengaluru
  • 10 days ago
₹ Not Disclosed

Senior Associate-Customer Service-Paytm Money-Broking experience only

  • Paytm
  • 3 - 5 years
  • Mumbai
  • 10 days ago
₹ 4-5.5 Lacs P.A.

Health Insurance Associate_Voice Process

  • Team Vertex Cosmos
  • 0 - 5 years
  • Pune
  • 13 days ago
₹ 2.75-4 Lacs P.A.

Primetrace

Preqin was founded in 2003 and has since grown into a leading provider of financial data and information for the alternative assets industry. Clients rely on Preqins extensive database to perform due diligence, benchmark performance, conduct market research, and identify investment opportunities. ...