JOB RESPONSIBILITIES
Excellent analytics skill and be able to provide third party view on issues related to InstaNote draft quality in a timely fashion.
Identify, capture and validate all errors in audits.
Adaptability and flexibility to work in multiple accounts/platforms, weekends, and shifts.
Should work as MLS or in live environments whenever required during emergencies or crises situations.
Job knowledge: Understands duties and responsibilities, has necessary technical skills, understands company mission/values.
Dependability: Meets commitments, works independently, accepts accountability, meets attendance/punctuality requirements.
Decision-making/Judgment: Recognizes problems and responds. Systematically gathers information, sorts through complex issues, seeks input from others; addresses root cause of issues, makes timely and sometimes difficult decisions, and communicates decisions to others.
Analytical in approach and share educative feedback.
EXPERIENCE :
Minimum of 7+ years of experience in healthcare documentation.
SKILLS COMPETENCIES:
Complete knowledge of DH Scoring Guidelines.
In-depth knowledge of MS Excel and MS PowerPoint will be an added advantage.
Communication: Communicates well both verbally and in writing. Good listening skills and professional email etiquette. Handles constructive criticism. Maintains a positive demeanor with other departments within the company.
Initiative: Seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, is able to provide solutions to improving overall quality.
Ethical: Treats people with respect; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
Innovative: Meets challenges with resourcefulness. Generates suggestions for improving work. Does not present a problem without a suggested solution.
Accountability: Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.
Fiscal Awareness: Conserves organizational resources where necessary.