Systems Integration Senior Analyst @ NTT DATA, Inc.

Job Description

Req ID: 314937 We are currently seeking a Systems Integration Senior Analyst to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN). Your Role As a member of the Security Technology Operations (STO) team , the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Solarwinds, NDR (Gigamon and Extrahop) Flexera and SAS (Safeguard Authentication Services formally known as QAS). The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives. Key Responsibilities

Excellent incident and request handling

Help attain and then maintain SLAs and KPIs

Ensure system/application alerts are acknowledged and actioned

Escalate issues to STO management and leadership as needed

Support patching, upgrades, and configuration changes

Assist in managing high-priority incidents and requests related to file transfers

Ensure compliance with audit controls and evidence requirements

Experience

Basic understanding of networking concepts and protocols, including TCP/IP, DNS and firewalls

Windows and Linux basic admin Level 1

1-3 years of experience in a security operations role

Confidence in troubleshooting

Good communication skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network Programmer / Analyst
Employement Type: Full time

Contact Details:

Company: NTT DATA, Inc.
Location(s): Hyderabad

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