Helpdesk Senior Representative - Fresher @ NTT DATA, Inc.

Home > Customer Success

Helpdesk Senior Representative - Fresher

NTT DATA, Inc.
0 - 2 years
Noida, Gurugram
8 days ago
Email to a friend
Report this job

Job Description

Req ID: 325594 We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Roles and responsibilities Position's General Duties and Tasks Required.

Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer Troubleshooting, External Monitor troubleshooting & docking station, Network drives.

Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.

ShiftRotational shift. QualificationGraduate with relevant experience/knowledge in a technical support role.

Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.

Must be able to speak fluent English; possess excellent writing and comprehension skills with excellent customer handling skills.

Work from Office Profile, 24x7 rotational shift.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: NTT DATA, Inc.
Location(s): Noida, Gurugram

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: sccm active directory mdm troubleshooting customer handling fluent english customer service presentation skills it service desk helpdesk customer support technical support service desk incident management desktop support internet itil

Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Walk-in Drive(18th June) Chat Support | Ambition Box | Noida

Info Edge

0 - 2 years

Noida, Gurugram

2 days ago

₹ -4 Lacs P.A.

Customer Success Partner -Inbound Process | Naukri | Noida

Info Edge

1 - 4 years

Noida, Gurugram

2 days ago

₹ 4-5.5 Lacs P.A.

Executive / Senior Executive - Guest Relations

P D Hinduja Hospital

1 - 6 years

Mumbai

2 days ago

₹ -5 Lacs P.A.

hiring For international sales process/gurgaon/20-40k inhand

BR Placements

1 - 4 years

Noida, Gurugram

2 days ago

₹ 2-4 Lacs P.A.

NTT DATA, Inc.

Company DetailsNTT DATA, Inc.

Helpdesk Senior Representative - Fresher @ NTT DATA, Inc.

Home > Customer Success