Job Description
3 - 8 Yrs of Managing Operations with 100-300 Resources in Voice Process for a Reputed BPO
Responsible for Operational Need Analysis, Performance Management & Quality Assurance
Work from Home Allowed
5 Days Working US MNC
Max Notice Period 30 Days
Required Candidate profile
Open to Work in US Shifts (EST / PST)
Knowledge of Lead Generation & Lead Verification Processes
Excellent Communication Skills
Job Classification
Industry: Banking, Financial Services, Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time
Education
Under Graduation: B.A, B.Com, BCA, B.Tech/B.E., B.B.A / B.M.S, B.Sc
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: Daksh Consultancy Services
Location(s): Jaipur
Keyskills:
bpo
operations management
quality management
voice process
quality assurance
Operational Need Analysis
performance management