Hiring For International Voice Process - Only Immediate Joiners @ IntouchCX

Job Description

Dear Jobseeker, Explore your career options at IntouchCX. Join us and be a part of an amazing work culture committed to your growth and satisfaction. We'd Love to meet you! We are currently looking for Customer Support Executive & Sr. Customer Support Executive - International Non-Voice Process. A growth oriented Career awaits you at IntouchCX.

Roles and Responsibilities:-

• Responsible for providing excellent customer service.
• Solving questions and complaints related to order status, Inventory, Billing related queries, through web chat.
• Contacts can be from customers or shoppers.
• Responsible to save customers from deactivating their subscription of services & respond to other types of inquiries
• Responsible for receiving high volume of incoming chat conversations and responding to inquiries in a manner that meets quality and performance standards
• Respond to customer complaints in a professional manner, attempt to resolve complaints successfully in accordance with established guidelines
• Ensure policies and procedures are followed

Preferred candidate profile:-

• Excellent communication skills
• Fresher and Experienced (min. 6 months) are eligible
• Learn and retain a thorough working knowledge of all existing and new process and procedures
• Achieve assigned Key Performance Indicators
• Perform other duties as assigned
• Flexible to work for rotational, night shifts & graveyard shifts

Perks and benefits:-

• Performance based incentives
• Outstanding rewards and recognition program
• PF and ESI
• 5 days working 2 days rotational week offs
• Note: 100% Work from Office

Interested Candidates please Reach out below mentioned recruiter/Walk in to below mention location and mention top of resume recruiter name and Carry Aadhar Card along with the resume

Divya

8660530***

Mode of Interview Face to Face

Walkin location: B16, Mindspace, 5th floor, back side of Inorbit mall https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9

Walkin timing: 11:30AM - 3:30PM

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Customer Support International Voice Process Bpo Voice Process Communication Skills Bpo Voice Voice Process International Voice Voice Support International BPO