Salesforce Technical Architect
- EXL
- 10 - 20 years
- Noida, Gurugram
- 27 days ago
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Job Description
Responsibilities
- Lead functional and technical workshops, demonstrating leadership skills in designing, delivering, testing, and deploying Salesforce solutions.
- Expertise in Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
- Design and architect scalable and secure Salesforce solutions that meet business requirements.
- Must have expertise in Salesforce Service Cloud, Einstein AI, Data Cloud & Experience Cloud.
- Serve as a trusted advisor to the client, conducting conversations with their Enterprise Architects and business stakeholders to shape the architectural vision and establish an architectural roadmap program.
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders.
- Guide customers, partners, and implementation teams on how best to execute digital transformation with the Salesforce platform using Salesforce Industries.
- Establish trust with the customers leadership, promoting and implementing best practices with Salesforce Industries and Salesforce.
- Ensure best practices in coding standards, design patterns, and integration processes are followed.
- Develop and maintain technical documentation for designed solutions.
- Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools.
- Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
- Highlight and manage risk areas in the solution proactively, committing to seeing issues through to completion.
Qualifications
- Minimum 12-15 years of total experience in IT.
- Minimum 8 years of total Salesforce experience in Salesforce architecture and integration.
- Minimum 5 years of experience developing Salesforce customizations (Apex/Lightning), integrations, and executing data migrations.
- Minimum of 3-5 years of experience creating the technical architecture for complex Salesforce implementations.
- 7+ years of experience in defining, designing, delivering, and deploying Salesforce-based technical solutions, in the capacity of the accountable or responsible contributor.
- Design and implement Salesforce solutions aligned with business strategy and objectives.
- Lead technical requirements sessions, architect and document technical solutions aligned with client business objectives.
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
- Provide guidance on the deployment of Salesforce CRM implementations, integrations, and upgrades.
- Mandatory to have at least one Developer Track Certification (Platform Developer I) along with at least one Cloud Consultant Certification from either Community, Field Service, Sales, Service, or CPQ.
- Mandatory to have either System Architect or Application Architect certification.
- Other relevant Salesforce certifications (Data cloud, Experience Cloud) are a plus.
- Excellent communication (written and oral) and interpersonal skills, with the ability to present to a variety of audiences (executive to technically detailed audiences).
- Excellent leadership and management skills.
Education / Certification
- Bachelors/University degree or equivalent experience.
- Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are preferred.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: CRM ArchitectEmployement Type: Full timeContact Details:
Company: EXLLocation(s): Noida, Gurugram+ View Contact
Keyskills: Data Modelling LWC Apex
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