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Systems Engineer - IT Service Management @ Tech Mahindra

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 Systems Engineer - IT Service Management

Job Description

    Job Description: Education BE is preferred More than 3 years of relevant IT experience Should be experienced in day to day IT support with respect to managing endpoints desktops laptops IP Phones Should have Good knowledge in implementation administration of servers Knowledge on Active Directory Services DHCP DNS Basic administration of LAN infrastructure switches firewall routers Key Responsibilities: Attend to service requests and incidents Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents Handle system and network related issues and handle 1st 2nd level IT incidents and IT service requests Candidate should be aware of different tools used for capacity management availability managements Experience in Asset management and various IT reports Should be flexible to work in different shift timings and coordinate with different teams across geographies Preferred Skills: TIG->Standard TIG,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Systems Engineer - IT Service Management

Contact Details:

Company: Infosys BPM Limited
Location(s): Maharashtra,

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Keyskills:   IT support Laptops IP Phones Active Directory Services DHCP DNS Switches Firewall Routers Capacity management Availability management Asset management

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...