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Hiring for International Chat Support @ IntouchCX

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 Hiring for International Chat Support

Job Description

    Hiring: International Chat Support Executive (Fresher Welcome)
    Company: IntouchCX (formerly known as 24-7 Intouch)
    Location: LIB, Kokapet, Hyderabad
    Interview Type: Face-to-Face

    About IntouchCX
    IntouchCX, earlier known as 24-7 Intouch, is a globally recognized provider of customer experience and technology solutions. With more than 25 years of industry excellence, we serve various sectors such as retail, healthcare, technology, and e-commerce. Our portfolio includes omnichannel support, AI-enabled services, and trust & safety operations. Were driven by innovation and efficiency to improve customer satisfaction and enable business growth.

    Role & Responsibilities

    • Deliver customer assistance via live chat in a timely and professional manner
    • Provide accurate resolutions to customer queries
    • Manage 34 chat interactions at once with focus and clarity

    Eligibility Criteria

    • Minimum 6 months of experience in International Chat Support
    • Typing speed of at least 35 WPM with 90%+ accuracy
    • Ready to join immediately
    • Candidates who are currently studying or serving notice will not be considered
    • No leaves permitted during the first six months
    • Willing to work in night or graveyard shifts as per operational requirements

    Benefits & Compensation

    • Transport service within a 25 km range
    • PF and ESI provided
    • Performance-based incentives

    Walk-in Interview Details

    Venue: B16, Raheja Mindspace, 5th Floor (Backside of Inorbit Mall)
    Google Maps Link: https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA
    Date: 18th & 19th June 2025 (Wednesday & Thursday)
    Time: 10:00 AM to 2:00 PM

    What to Bring: Updated Resume and Hard Copy of Aadhar Card

    For Queries or Applications
    Contact Person: Mr. Prakash
    Email: bo*************h@in******x.com

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Hiring for International Chat Support

Contact Details:

Company: Intouch CX
Location(s): Hyderabad

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Keyskills:   email support international process customer support chat support

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...