Technical I, IT Operations @ Concentrix

Home > IT Infrastructure Services

Technical I, IT Operations

Concentrix
3 - 5 years
Mumbai
1 day ago
Email to a friend
Report this job

Job Description

Job Title:

Technical I, IT Operations

Job Description

IT Technical Ops is responsible for daily production work tasks and provides advanced system-level support of IVR Applications, Cloud, Operating systems, Hardware and software tools including installation, configuration, maintenance and support. This position demonstrates excellent knowledge of Windows and Linux Servers Support analysis for hardware and software. Plays key role in updating PCI security patches and agents on available systems and ensure they met the compliance.

Essential Functions/Core Responsibilities
Coordinates as smart hands with different portfolio and engineering workgroups
Attend to break/fix engagement as required by Incident Management for technology related problems and issues received from both internal and external clients.
Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system
Perform site maintenance and safety checks of assigned Client servers.
Perform checks and ensure that antivirus definition, Microsoft patches, Cortex, Crowdstrike and other agents are updated as outlined by Corporate Security.
Spend between 60% - 70 % of time on client maintenance and deployment windows.
Clearing trouble tickets and work orders in a timely manner. Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required
Performs backup and work on Jira Cloud / Jira Service management.
Work on Cloud infrastructure and application Support

Candidate Profile

Bachelors Degree in related field from a four-year college or university with three to five years of relevant experience preferred
Strong communication skills, both written and verbal
Demonstrated ability to multi-task and meet timelines on deliverables
Self-starter, sense of urgency, and works well under pressure
Strong attention to detail
Proficient in Microsoft Office and scripting

Career Framework Role
Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues. Identifies key issues and patterns from partial/conflicting data. Takes a broad perspective to problems and spots new, less obvious solutions. Follow the Standard operations procedure and escalation matrix.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Location:

IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace

Language Requirements:

English

Time Type:

Full time

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Concentrix
Location(s): Mumbai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Service management Application support Computer hardware Linux IVR Incident management Antivirus Windows IT operations Corporate security

Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Senior Analyst-Infrastructure Operations

Care Allianz

3 - 5 years

Kolkata

2 days ago

₹ Not Disclosed

SM- Pre-sales Cloud Infrastructure Solutions Architect

Protean eGov

8 - 10 years

Mumbai

4 days ago

₹ 10-12 Lacs P.A.

IT Infrastructure - Critical Incident and Problem Manager

IntouchCX

5 - 8 years

Hyderabad

4 days ago

₹ Not Disclosed

Site Reliability Engineer

Blufeather Solutions

7 - 10 years

Hyderabad

7 days ago

₹ Not Disclosed

Concentrix

Meesho is Indias fastest growing internet commerce company. We want to make eCommerce accessible to all. Our vision is to enable 100 million small businesses in India, including individual entrepreneurs, to succeed online. Our mission is to democratise internet commerce by bringing a range of produc...

Technical I, IT Operations @ Concentrix

Home > IT Infrastructure Services