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Process Specialist - P&C @ Cognizant

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 Process Specialist - P&C

Job Description



Job Summary

We are seeking a Process Specialist for our P&C team with 4 to 6 years of experience. The ideal candidate will have expertise in Business Operations Insurance Products and MS Office. This hybrid role requires night shifts and proficiency in English. The candidate will focus on renewals and changes/endorsements within the insurance domain.


Responsibilities

  • Oversee the processing of renewals and changes/endorsements in insurance products
  • Ensure accuracy and compliance in all business operations
  • Utilize MS Office tools to manage and document processes efficiently
  • Collaborate with team members to streamline workflows and improve productivity
  • Provide support and guidance to junior staff in handling complex cases
  • Monitor and analyze data to identify trends and areas for improvement
  • Implement best practices to enhance operational efficiency
  • Communicate effectively with stakeholders to ensure alignment on project goals
  • Maintain up-to-date knowledge of industry regulations and standards
  • Develop and deliver training sessions on new processes and tools
  • Assist in the development of process documentation and manuals
  • Participate in regular team meetings to discuss progress and challenges
  • Contribute to the continuous improvement of business operations. Qualifications
  • Must have 4 to 6 years of experience in Business Operations and Insurance Products
  • Proficiency in MS Office is required
  • Experience in handling renewals and changes/endorsements is mandatory
  • Strong communication skills in English (Read/Write Speak) are essential
  • Ability to work night shifts in a hybrid work model
  • Detail-oriented with strong analytical skills
  • Ability to collaborate effectively with team members
  • Knowledge of industry regulations and standards is a plus
  • Experience in training and mentoring junior staff is nice to have
  • Strong problem-solving skills and ability to handle complex cases
  • Commitment to continuous improvement and operational efficiency
  • Ability to document processes and create manuals
  • Experience in data monitoring and trend analysis is beneficial.

  • Certifications Required

    Certified Business Operations Professional (CBOP) Insurance Product Specialist Certification

    Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Operations
    Role: Operations - Other
    Employement Type: Full time

    Contact Details:

    Company: Cognizant
    Location(s): Noida, Gurugram

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    Keyskills:   insurance analytical workflow mentoring renewals monitoring nice operations process documentation continuous improvement ms office tools data monitoring compliance regulations english business operations trend analysis communication skills ms office

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    Cognizant

    Company DetailsCognizant Technologies Ltd