Technical Support Advisor || Mohali ||
- Alaric Ventures
- 1 - 6 years
- Sahibzada Ajit Singh Nagar
- 2 days ago
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Job Description
Position Overview:
We are looking for a highly motivated and enthusiastic Individual for Customer Support representative role for our US clients infrastructure management. You will be responsible to provide online assistance to US customers related to form submissions. Being a customer care representative, is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment.
Required skills:
Excellent Interpersonal skills
Strong problem-solving skills and attention to detail.
Eagerness to learn and adapt to new technologies.
Ability to work well in a team and independently.
Analytical and troubleshooting skills.
Knowledge about internet browsers EDGE, Mozilla and Firefox Basic understanding of Operating systems (windows)
Education and/or Experience:
Any qualifications.
1-3 years of experience and Freshers can also apply.
This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success.
Shift timing and working hours:
Night shifts and Rotational shifts
5 Days working in a week
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: FreshersContact Details:
Company: Alaric VenturesLocation(s): Sahibzada Ajit Singh Nagar
Keyskills: Customer Service BPO KPO Troubleshooting IT Support Voice Support US Process Troubleshooting Skills Communication Skills Technical Support Technical Voice Process Technical Process International Voice Process International Calling customer care executive
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