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Associate Manager (Coupa) @ randstad offshore

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 Associate Manager (Coupa)

Job Description

JOB DESCRIPTION
Key Role and ResponsibilitiesSystem Administration

  • Design and configure Coupa to account for new process requests/requirements that may arise; implement efficient, effective and user friendly processes within Coupa
  • Resolve escalated issues related to configured processes in Coupa, maintaining always a sense of urgency, providing excellent user experience and efficiency
  • Review major release notes for Coupa and provide delta assessment and impacts.
  • Produce, maintain and conduct test plans for user acceptance testing for new functionality and defect resolution; regression testing and testing of fixes to defects in releases.
  • Partner with IT teams responsible for development and support of Coupa integrations with interfacing systems.
  • Create training materials and conduct Coupa user training and orientation.
  • Responsible for deep business process knowledge in order to identify and propose process efficiencies within the systems.
  • Perform day-to-day tasks, e.g. reporting/notification of receiving holds and delinquent invoices, acting as Ultimate Approver for approval chains where needed, set up system notifications/banners.
  • Supports Procurement team efforts to maintain internally managed catalogs by coordinating with the supplier, purchasing teams, internal IT, legal and business users.
  • Maintain and update master data taxonomy and commodity data in Coupa
  • Responsible for the management of applicable e-catalogs

Strategic Business Partnership & Collaboration

  • Desire to be considered an integral part of a services team and contribute to the success of the groups and our business partners.
  • Partner with Procurement, Accounts Payable and Business Stakeholders to document business requirements and propose process solutions using Coupa.
  • Be a champion to expand the use of Coupa throughout the company, show the value of the tool to those groups not currently using it and assist in the transition into Coupa.
  • Proactively identify gaps and opportunities for process improvements and automation leveraging Coupa functionality.
  • Tracks and reports on identified key performance indicators and creates summary reports
  • Create a positive business relationship with key business stakeholders
  • Maintain relationship with the Super Users of Coupa
  • Influence up/down stream processes by collaborating with P2P Director to prioritize enhancement requests and optimization projects within Coupa.
  • Work with transparency and inspire trust and respect through actions and accomplishments.


Key Skills Required

  • Minimum 5 years of management or project management experience.
  • Strong knowledge of Procure-to-pay (P2P) practices (purchasing, receiving, accounts payable). Supplier enablement or relationship management is a plus.
  • Experience with a Procure-to-Pay (P2P) platforms such as Coupa, Ariba or SAP SRM as a heavy end user, technical owner, implementer, invoice processor, buyer or system administrator.
  • Demonstrated track record of establishing priorities and meeting deadlines.
  • Experience in troubleshooting system issues and working with other groups to prioritize and resolve the issues
  • Familiarity with compliance and governance controls.
  • Strong presentation and facilitation skills to communicate with and persuade a wide range of audiences.
  • Ability to collaborate, discuss, contribute and work within a team and across functional areas.


Shift Timings: 6:30 PM to 3:30 AM IST
Education & Qualifications

  • Bachelors degree in Finance, Accounting or Supply Chain
  • Minimum of 7 years of experience in Finance or Accounting
  • Certifications in Procurement and Sourcing would be an added plus
  • Experience in Process Improvement / LEAN
  • Experience with Coupa software
  • Experience implementing P2P systems and knowledge of implementation life-cycle
  • Acting as a liaison between internal associates and external suppliers to resolve concerns
  • Advanced oral, written, and interpersonal communication skills.
  • Strong matrix management skills and ability to oversee tasks delegated to others.
  • cXML, EDI or similar eCommerce applications and formats experience is preferred

Key Competencies:

  • Excellent verbal and written communication skills
  • Prior experience in negotiating with vendors
  • Experience of dealing with Senior Leaders
  • Proven expertise in dealing with internal as well as external clients
  • The individual should have played the role of strategic partner, managed vendor relationships in the past and prior experience of managing a team of 3-5 members would be an added advantage for this role


Work Mode: Work from Office- Monday to Friday

Shift Timings: 6:30 am to 3:30 pm IST


Please share your updated resumes at: sh**********l@ra********a.com

Job Classification

Industry: Financial Services
Functional Area / Department: Finance & Accounting
Role Category: Finance & Accounting - Other
Role: Finance & Accounting - Other
Employement Type: Full time

Contact Details:

Company: randstad offshore
Location(s): Hyderabad

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Keyskills:   Sap Ariba Workday Individual Contributor ARIBA Procurement stakeholdermanagement Procurement Operations Coupa P2P Accounts Payable

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