Domain Architect
- NCSI Technologies
- 8 - 12 years
- Hyderabad
- 2 months ago
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Job Description
Job Title
Domain Architect CPQ/COM (Telecom)
Division/Business Unit/Team
EB IT
Reporting to (job title)
Associate Director
Location
Offshore
Job Level or Remuneration Range
Approved by HRBP (Name)
POSITION SUMMARY
We are seeking an experienced Domain Architect specializing in CPQ (Configure, Price, Quote), COM (Customer Order Management) and Commercial Analysis solutions within the telecommunications sector. The ideal candidate will have extensive experience designing scalable solutions tailored to telecom-specific challenges, including product catalog complexity, bundling, and real-time service provisioning. This role is pivotal in enhancing customer experiences, streamlining order management, and driving innovation in the telecom domain.
This is a strategic role with delivery influence and architecture authority across CPQ/COM domains. Youll be working closely with C-level stakeholders, product owners, and engineering leads to drive innovation and digital transformation in telecom BSS.
KEY ACCOUNTABILITIES
As a Domain Architect, you will play a crucial role in the high-level design and low level design lifecycle.
Strategic Leadership
- Define and implement architectural roadmaps for CPQ/COM aligned with digital business strategies.
- Influence transformation initiatives across pricing, bundling, and order orchestration.
Solution Design and Architecture
- Design scalable, high-performance CPQ/COM architectures addressing telecom-specific needs (e.g., bundling, provisioning, SLA-driven fulfillment).
- Ensure compliance with TMF ODA and Open APIs.
- Ensure solutions are scalable, maintainable, and meet business requirements.
Technology Expertise
- Apply hands-on experience with platforms like Amdocs, Netcracker, Salesforce CPQ.
- Lead integration with OSS/BSS systems and cloud-native components.
Collaboration
- Engage with business and technical stakeholders to drive cross-domain solutioning.
- Provide technical guidance to Technical Business Analysts and Technical Product Owners on work assigned to Engineering.
- Align architecture delivery with development, testing, and operations teams.
Governance
- Participate and showcase in architecture reviews, define governance frameworks, and enforce best practices.
- Ensure alignment with industry standards (eTOM, TMF, MEF).
Continuous Improvement
- Identify opportunities for automation and modernization.
- Track telecom advancements like 5G, IoT, and network slicing for architectural adoption.
Mentorship and Leadership
- Mentor Mid-level & Senior Engineers, providing guidance and support.
- Foster a collaborative and innovative team environment.
Problem Solving
- React to production incidents within SLAs.
- Provide multiple viable solutions with clearly articulated advantages and disadvantages.
QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIRED
Proficiency levels: Foundational/Proficient/Advanced/Expert
Criteria
Proficiency
Must/Nice-to-have
Education
Bachelor's or Masters in Computer Science, IT, or Telecom
Must
Industry Experience
7+ years in IT architecture, 3+ in telecom CPQ/COM
Must
Domain Expertise
Telecom CPQ/COM Solution Design/Architecture, OSS/BSS Integration
Must
Tools & Platforms
Amdocs, Netcracker, Salesforce CPQ, Ericsson, custom OSS/BSS
Must
Standards & Frameworks
TOGAF, TM Forum, eTOM, Open APIs
Must
Tech Stack Familiarity
APIs, Microservices, Cloud (AWS/Azure), Middleware
Must
Emerging Tech
5G, IoT, Network Slicing
Nice
Methodologies
Agile/Scrum, DevOps, CI/CD
Nice
Proficiency
Must/Nice to-have
Behavioral
Customer Focused
- Prioritizes customer needs and satisfaction.
- Gathers and analyses customer feedback.
- Develops solutions that meet or exceed customer expectations.
- Maintains strong relationships with customers.
Must
Tolerance for Ambiguity and Stress
Understanding of the necessity of moving forward with less than perfect information and ability to adapt flexibly and comfortably to changing work demands
Must
Leadership:
- Leads by example and inspires others.
- Provides guidance and support to team members.
- Promotes a positive and inclusive team culture.
- Takes responsibility for team performance and outcomes.
Must
Business Acumen:
- Understands business goals and objectives.
- Aligns technical solutions with business needs.
- Communicates effectively with business stakeholders.
- Demonstrates awareness of market trends and competition.
Must
Effective communication and interpersonal skills to liaise effectively with other internal /external Optus departments
Must
Must be proactive in finding solutions to the day-to-day problems within the group
Must
Ability to exercise independent judgment and to work unsupervised
MustRole & responsibilities
Preferred candidate profile
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Solution ArchitectEmployement Type: Full timeContact Details:
Company: NCSI TechnologiesLocation(s): Hyderabad
Keyskills: Domain Architect Telecom Bss Telecom OSS
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NCS India is a captive unit of NCS Singapore, a member of Singtel Group & Optus. NCS India office is situated in Pune, Maharashtra in India. We provide solutions across a spread of industries including Education, Transportation & Logistics, Shipping, Airport & Aviation, Health...
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