Teammate
- Taskus
- 1 - 5 years
- Mumbai
- 8 days ago
- Email to a friend
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Job Description
Role & responsibilities
"Job Description - Teammate
It started with one Ridiculously Good ideacreate a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moments notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today!
What does a Customer Care Specialist really do?
Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients.
Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.
Roles and responsibilities:
Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction.
Technical skills and qualifications:
Must possess at least 1 year of documented International Voice Customer Support experience.
Fluent in the English language, as well as reading and writing in English.
Personality traits required:
Resilient, calm, and professional when dealing with challenging situations
Adaptable to a dynamically changing business
Trustworthy and reliable with a high level of integrity
Resourceful, high attention to detail, and the ability to multitask
"
Preferred candidate profile
Perks and benefits
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: TaskusLocation(s): Mumbai
Keyskills: Customer Support
Taskus
Ridiculously Good OutsourcingIn 2014, TaskUs made its way to the Inc 500 | 5000, a prestigious list of the fastest-growing private companies. This is the second consecutive year that TaskUs made it to the list which ranks firms based on revenue growth. Inc is the hallmark of entrepreneurial ...
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