QA - Associate Director
- Societe Generale
- 15 - 20 years
- Pune
- 25 days ago
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Job Description
About Anchanto
Anchanto is a global enterprise SaaS company whose Cloud and AI platforms power millions of e-commerce and logistics transactions each month across 70+ countries. We combine deep industry expertise with cutting-edge technology to help the world s largest brands, 3PLs, and marketplaces operate and scale seamlessly.
Role Overview
As QA Associate Director , you will be the strategic owner of Anchanto s quality engineering vision. You ll reshape the department s culture, processes, and tooling, instilling an automation-first, engineering-excellence mindset throughout a rapidly expanding global organisation. You will lead 3-5 QA Managers (collectively 30-40 QA engineers) and partner closely with Product, Platform, and DevOps leaders to embed high-trust quality gates across our CI/CD pipelines. This is a rare opportunity to build (or rebuild) a modern, data-driven QA function from the ground up and ensure every release delights our customers at scale.
Key Responsibilities
- Quality Strategy & Leadership
- Define one year quality engineering roadmap aligned to product, platform and process restructure.
- Establish best-in-class QA frameworks, metrics, and governance (defect leakage 0.2 %, 95 % critical-path automationExperience introducing AI/ML-driven quality tooling).
- Champion shift-leftandcontinuous testingprinciples, integrating quality early in design and architecture reviews.
- Organisational Design & Talent Growth
- Evaluate current team structure; re-organise or rebuild as required to optimise for scalability, autonomy, and product alignment.
- Hire, mentor, and retain top-tier QA Managers and Principal SDETs; create clear career ladders, succession plans, and up-skilling programs (code quality, systems thinking, cloud-native testing).
- Engineering Excellence & Automation
- Standardise toolchains (e.g., Selenium / Testim / Cypress for UI, Rest Assured / Postman for API, JMeter / k6 for performance, chaos frameworks for resilience).
- Introduce code-review-like practices for test automation , enforcing SOLID principles, DRY test utilities, and version-controlled test assets.
- Drive in-sprint automation (definition-of-done includes automated tests and service-level objectives).
- Process & Governance
- Implement Ag**e@Sc**e / SAFe quality checkpoints, ensuring every scrum team owns unit, integration, and contract testing.
- Deploy quality dashboards in Jira/Confluence and Grafana to visualise real-time risk and readiness; use data to drive continuous improvement.
- Own production defect triage and post-mortems, ensuring systemic fixes and test-suite updates within SLA.
- Cross-Functional & Stakeholder Management
- Serve as single voice of quality in release go/no-go forums, architecture boards, and customer escalations.
- Collaborate with DevOps to maintain quality gates in CI/CD , including static analysis, security scans, and performance baselines.
- Manage QA vendor/partner relationships and budgets where outsourced capacity is required.
Required Experience & Skills
- 15+ years in software quality / engineering, with 7+ years in senior people leadership (managing managers).
- Proven track record building or transforming QA organisations 40 engineers for high-transaction-volume SaaS products.
- Deep hands-on understanding of test automation architecture , microservices QA, API & contract testing, performance, security, and reliability engineering.
- Mastery of Agile/Scrum or SAFe , CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, or similar), cloud-native stacks (AWS/GCP/Azure), and Infrastructure-as-Code.
- Strong command of quality metrics & analytics ; ability to define, instrument, and communicate KPIs that influence engineering behaviour.
- Exceptional leadership, communication, and change-management skills; experience working with distributed teams across multiple time zones.
- Bachelor s or Master s degree in Computer Science, Engineering, or a related field (or equivalent industry experience).
- Experience introducing AI/ML-driven quality tooling (self-healing tests, test-impact analysis, defect prediction).
Nice-to-Have
- Certifications: ISTQB Advanced TM, SAFe SPC/POPM, CSM, or DevOps Institute.
- Background in e-commerce, logistics, WMS/TMS, or high-volume transactional platforms.
- Budget ownership and vendor-selection experience for automation tools and managed testing services.
Job Classification
Industry: InternetFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Head - EngineeringEmployement Type: Full timeContact Details:
Company: Anchanto ServicesLocation(s): Pune+ View Contact
Keyskills: Computer science Change management Quality systems Selenium software quality JIRA Stakeholder management Analytics Testing Logistics
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