As an Associate Renewal Sales Representative, you will play a key role in maintaining strong customer relationships by ensuring timely contract renewals and exploring new value opportunities for our clients. This is a great opportunity to grow your sales career within a collaborative, global environment where customer success is central.
Here is how, through this exciting role, YOU will contribute to BMC Software's and your own success:
Manage assigned renewal accounts, prepare and deliver accurate maintenance renewal quotes 90120 days prior to expiration.
Collaborate closely with Field Sales, Partners, and internal teams to retain customers, identify upsell opportunities, and win back previous clients.
Accurately track and report all sales and renewal activities using Salesforce.com and maintain data quality (SFDC hygiene).
Prepare order packets for processing and invoicing, ensuring compliance with contract terms and BMC policies.
Analyze renewal trends, contract outcomes, and customer feedback to improve retention strategies.
Develop strong relationships across key internal functions to support complex contract discussions and execution.
To ensure youre set up for success, you will bring the following skillset & experience:
You have excellent organizational skills and a proactive approach to managing responsibilities with minimal supervision.
You thrive in both independent and team environments, with a strong service mindset toward internal and external customers.
You are adept at interpreting renewal contracts and conducting pricing analysis, with a strong desire to learn and grow.
You are familiar with Microsoft Office, Excel, Salesforce.com, Oracle, and Zuoraor are eager to develop those skills.
You are comfortable working under pressure, managing multiple tasks, and supporting teams across global time zones (EMEA, APJ, NA).
Job Classification
Industry: Software ProductFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Direct Sales ExecutiveEmployement Type: Full time