Training Coordinator
- VMware
- 3 - 5 years
- Kalyani
- 2 days ago
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Job Description
Key Responsibilities
- Serve as the main liaison for internal teams needing assistance with registering customers and partners for training programs.
- Design and manage open enrollment schedules to meet regional and global demand.
- Provide expert guidance on operational processes related to the delivery of educational offerings, including logistics, platform use, and reporting.
- Collaborate with Education Services, Marketing, and Product teams to support the rollout and adoption of new and updated training programs.
- Maintain accurate records of training schedules, attendee lists, and program completions.
- Support the optimization of registration and scheduling processes, identifying areas for automation or improved efficiency.
- Monitor course consumption and provide reports or insights to stakeholders as needed.
- Troubleshoot and resolve issues related to training logistics, including last-minute cancellations, scheduling conflicts, and platform access.
- 3-5 years of experience in an operations or training coordination role, preferably within the enterprise software or SaaS industry.
- Proven experience managing scheduling, logistics, and customer/stakeholder communication.
- Strong understanding of enterprise software delivery environments and customer lifecycles.
- Excellent organizational, problem-solving, and multitasking skills.
- High attention to detail with the ability to manage complex scheduling requirements.
- Exceptional communication and interpersonal skills.
- Familiarity with Learning Management Systems (LMS), CRM tools (eg, Salesforce), and project management platforms (eg, Smartsheet, Asana) a plus.
- Experience supporting global or multi-regional education/training programs.
- Ability to influence and collaborate with cross-functional teams.
- Knowledge of Broadcom s product portfolio and customer ecosystem is an asset.
- A dynamic, collaborative work environment
- Opportunities to drive meaningful impact on customer success and product adoption
- Competitive compensation and benefits package
- Professional development opportunities within a global enterprise
Job Classification
Industry: Software ProductFunctional Area / Department: Teaching & TrainingRole Category: Teaching & Training - OtherRole: Teaching & Training - OtherEmployement Type: Full timeContact Details:
Company: VMwareLocation(s): Kalyani
Keyskills: Training Automation LMS Training Coordinator Project management Scheduling Operations CRM Logistics Salesforce
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